IT System Engineer, Systemadministrator

• Installation, configuration and commissioning of modern Enterprise Content Management (ECM) and Document Management Systems (DMS)
• Maintenance of complex Windows system landscapes as well as performing software updates and release upgrades
• Setting up, configuring and optimizing technical interfaces and performing data migrations
• Analyzing and resolving technical issues via remote access at 2nd-level support
• Close cooperation with 1st-level support on the client side for sustainable problem resolution
• Direct communication with clients to analyze technical requirements and develop tailored solutions
• Supporting IT consultants and project teams with technical questions
• Creating and maintaining technical documentation and knowledge bases
• Working in a 19-member team divided into three specialized departments
• Actively contributing to and continuously optimizing existing IT infrastructures and system landscapes

• Degree in Computer Science, Business Informatics or completed training as an IT specialist for system integration, or an equivalent IT qualification
• Professional experience as an IT System Engineer, System Administrator, IT Consultant, IT Support Engineer, Technical Consultant or similar roles
• Very good knowledge of the Microsoft Windows Server environment
• Experience administering complex IT infrastructures
• Good knowledge of networking (TCP/IP, DNS, Active Directory, network communication or comparable technologies)
• Experience with SQL and basic database understanding
• Knowledge of at least one scripting language and the ability to analyze and understand scripts — without the need to develop software
• Analytical thinking and enjoyment in understanding complex technical contexts
• Strong service and customer orientation and confident demeanor in direct client interaction
• Team player, proactive and structured working style
• Fluent German skills and good English skills

Demonstrates expertise in the installation, configuration, and maintenance of Enterprise Content Management and Document Management Systems, with strong analytical skills for resolving technical issues and optimizing IT infrastructures. Proficient in Microsoft Windows Server environments and networking technologies, with a focus on client communication and support.

• Microsoft Windows Server Administration
• Networking (TCP/IP, DNS, Active Directory)
• SQL Database Management
• Scripting Language Proficiency
• Fluent German and Good English Skills

• Enterprise Content Management (ECM)
• Document Management Systems (DMS)
• Software Updates and Release Upgrades
• Data Migration
• Technical Documentation
• 2nd-Level Support
• IT Infrastructure Administration
• Analytical Thinking
• Technical Issue Resolution
• Client Requirement Analysis

• Strong Service Orientation
• Proactive Working Style
• Team Player
• Structured Working Style
• Confident Client Interaction

• Degree in Computer Science
• Business Informatics
• IT Specialist for System Integration