Senior Manager Digital Banking; German Speaking

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic and operational problems for our clients. VCA's core client segments include retail banks/issuers, acquirers, merchants, fintechs, payment enablers and governments.

As a Senior Manager, you will work within the Central European Consulting team, leading and delivering projects for our clients in Germany. You will work towards the team’s goals and own the delivery of detailed data gathering, analysis, insight generation as well as the formulation of strategic and practical recommendations to enable the successful delivery of client projects.

• Lead consulting initiatives for key clients in the German market and serve as their main contact point
• Manage multiple projects and assure best-in-class project delivery, meeting objectives and timelines
• Drive engagement closure by proactively identifying and pursuing client opportunities
• Provide knowledge sharing, coaching and training across other Visa functional teams in the role as management consulting subject matter expert.
• Join Visa internal teams in regular strategic & planning discussions to offer holistic Visa support to its clients Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across regional teams to execute projects in ways that use the breadth and depth of Visa’s resources
• Support clients in designing/developing new digital value propositions and digital processes in payments and daily banking, scale offerings and accelerate high-impact solution rollout to optimize delivery for profitability and client responsiveness
• Perform client-specific analysis on client portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others
• Drive client engagements to increase activation and usage of (digital) cards and the overall daily banking customer life-time value (CLV)
• Support clients in developing strategic and tactical responses to increasing digital fraud and cybersecurity risks

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

• Comprehensive experience in the Germanic retail banking and/or payment (card) industry
• Relevant experience in strategy or management consulting, with proven project deliveries and expertise in consulting and agile working methodologies
• Solid and relevant academic record (e.g. master's degree in economics, Finance or similar)
• Excellent client relationship management skills (including senior executive level), preferably in the financial services industry
• Executive presence including excellent…