Senior Specialist, Product Operations Quick Commerce

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

We are on the lookout for a Senior Specialist, Product Operations to join our Growth Team on our journey to always deliver amazing experiences.

Growth at Delivery Hero is driven by the effectiveness of our product deployment s role sits at the intersection of product strategy and regional commercial performance. You will be responsible for ensuring that our product launches are not only executed efficiently but are calibrated to drive quantifiable business outcomes across our 70+ global markets. You will bridge the gap between central product development and regional market adoption, using data to ensure our solutions directly impact the bottom line for our Dmart and Local Shop partners.

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

• Strategic Coordination & Operational Execution: Lead the end-to-end lifecycle of high-stakes feature rollouts. You will ensure seamless deployment across our 70+ markets. When it comes to rollouts, you are responsible for the "how" and "when". Owning the launch roadmap, sequencing, and execution cadence to ensure product releases land successfully.
• Performance-Driven Coordination: Bridge the gap between operational output and commercial metrics. You will not only manage the launch process but will also calibrate it in real-time based on adoption data. You’ll use your analytical findings to adjust rollout timelines, prioritize feature configurations for high-impact markets, and ensure operational efforts are directly mapped to business targets.
• Analytical
  
  Risk Management:
  
  Proactively identify friction points that threaten operational stability or commercial performance. Using data, you will diagnose scaling challenges and process gaps, implementing robust frameworks that allow us to move faster while maintaining consistency. You don't just clear roadblocks; you design systems to prevent them from recurring.
• Strategic Roadmap Influence: Translate field-level reality into product strategy. By analyzing usage patterns and market performance data, you can act as the commercial voice in roadmap planning sessions.
• Operational Reporting & Insights: Own the performance feedback loop. You will work with your stakeholders to define how we measure product adoption success, moving beyond vanity metrics to provide leadership with actionable insights on regional adoption, commercial lift, and the tangible business impact of our initiatives.

• 4-6 years of experience leading high-stakes GTM launches and rollouts in a B2B, or commercial-focused environment.
• Proven ability to manage multiple projects and priorities simultaneously.
• You make sound calls on execution timing, launch sequencing,…