AI Adoption Lead

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Berlin, Germany

Purpose of the Job

The AI Adoption Lead is responsible for building the AI capabilities, confidence, and responsible-use behaviors required for employees, managers, and leaders to integrate AI into everyday work. The role translates the company’s AI strategy into practical learning journeys, hands-on enablement experiences, and workflow-based adoption support that help people move from awareness to sustained usage and measurable business value.

This role owns the human capability-building layer of AI adoption: AI literacy, role-based learning, practical tool enablement, responsible-use education, prompt and workflow guidance, manager enablement, adoption clinics, community learning, and measurement of skill uplift, usage, confidence, and productivity impact. The role works closely with Digital, IT, HR, Communications, Legal, Risk, Compliance, Cybersecurity, Data Governance, and business leaders to ensure AI training is practical, scalable, safe, and aligned with business priorities.

Tasks & Responsibilities

Strategy, roadmap and governance

• Develop and own the enterprise AI learning and people enablement roadmap, aligned with digital strategy, tool rollout plans, workforce priorities, and responsible AI expectations.
• Translate AI strategy, policies, and governance requirements into practical capability-building priorities for different employee groups.
• Define learning personas and proficiency levels, from AI awareness and responsible use to advanced workflow integration and champion-level expertise.
• Partner with Digital, IT, HR, Legal, Risk, Compliance, Privacy, Cybersecurity, Data Governance, Communications, and business teams to ensure all training content is accurate, compliant, scalable, and easy to apply.

Learning design and content development

• Design role-based AI learning journeys for executives, people managers, knowledge holders, project teams, functional experts, and selected frontline or operational teams.
• Create practical learning assets including quick-start guides, prompt examples, workflow playbooks, tool comparison guides, FAQs, responsible-use checklists, onboarding materials, manager toolkits, and use-case libraries.
• Build learning modules that cover AI fundamentals, approved tools, responsible use, data protection, prompt writing, quality checking, bias and risk awareness, workflow redesign, and productivity use cases with the support of external providers
• Curate external and internal AI learning resources into simple pathways that help employees find the right content at the right moment.

Training delivery and adoption support

• Facilitate engaging training sessions, webinars, team…