Senior Program & Project Manager Business Operations; m​/f​/d

(Senior) Programm & Project Manager Business Operations (m/f/d)

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Everyone's story matters. Come shape your story with us at Riverty.

Join one of our 30 hybrid work spaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: combining empathy, advanced technology and data‑driven insights to keep people and businesses in flow. With payments made for them, so they don’t have to worry about it.

We are part of the family‑owned Bertelsmann group, established and corporate. In a fast‑paced industry, we enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence – shaping Fin Tech.

We’re hiring a Senior Program and Project Manager – Business Operations (f/m/d) – Permanent, Full‑time. Join our team at one of our locations in Berlin, Verl, or Münster and help shape the next generation of fintech. In this role, you’ll drive clear prioritization and alignment of initiatives, monitor implementation progress and KPI achievement, and ensure transparency for all relevant stakeholders. In addition to this central responsibility, you’ll independently manage and lead individual projects.

• Oversee multiple efficiency and AI initiatives across various countries to promote operational excellence and deliver measurable business outcomes.
• Ensure transparency and alignment among stakeholders through structured governance, prioritization, and clear communication.
• Monitor and report on progress and performance, interpret key KPIs and analytics to ensure goal achievement and data‑driven decision‑making.
• Share best practices and insights across countries and functions to enhance collaboration and efficiency.
• Take ownership of selected initiatives or projects and ensure successful execution using professional project management methodologies.

• University degree or equivalent qualification (preferably in Business Administration, Finance, or Technology).
• 3–5 years of experience in project and/or program management, ideally with strong knowledge of financial services and experience working with customer service and operations teams.
• Experience in receivables management is a strong plus.
• Solid understanding of project management methodologies, with experience in lateral leadership and stakeholder management.
• Proven track record in leading data‑driven and AI projects across functions and countries.
• Ability to present complex information to diverse audiences and manage multiple ongoing efficiency initiatives.
• Preferred:
  Experience with Jira; certification or hands‑on experience in Lean Management, Six Sigma, Kaizen or similar methodologies.
• Languages:
  
  Fluent in German and English.

• At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part‑time models.

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.