Principal Product Manager Platform - Lounge

Lounge by Zalando is an online shopping club for fashion and lifestyle products, serving millions of members across 20+ European markets through daily, time-limited sale campaigns. The Growth & Lifecycle team owns the growth engine of Lounge — the services dedicated to delivering the right message to the right people at the right time, on a global scale, to over a million users daily.

Lounge by Zalando is an online shopping club for fashion and lifestyle products, serving millions of members across 20+ European markets through daily, time-limited sale campaigns. The Growth & Lifecycle team owns the growth engine of Lounge — the services dedicated to delivering the right message to the right people at the right time, on a global scale, to over a million users daily.

As Principal Product Manager, you are the marketing-technology expert in the mission's product leadership. The Head of Product owns growth strategy and the multidisciplinary organisation; you own the product behind the marketing: the campaign and product data hubs feeding every marketing channel, the Braze-based lifecycle messaging platform and its real-time triggers, the layer connecting data-science models (churn, next-best-action) to customer communications, server-side tracking and privacy infrastructure, and the AI systems that increasingly run marketing on their own.

You understand this estate from both sides — what CRM and marketing teams need from it, and what it takes to deliver that — and you turn that understanding into the roadmap. In architecture discussions with Principal Engineers you own the what and the why while they own the how; in commercial discussions you make the platform's realities legible to marketing and business leadership.

This is a leading individual-contributor role for an experienced marketing-technology product manager who wants to solve complex, high-impact platform problems in tandem with Principal Engineers — with the option to mentor senior product managers as the team grows.

Your mandate: own the product at the heart of the growth engine — and lead its leap to autonomous, self-checking, revenue-generating marketing.

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

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BETTER - our diversity & inclusion strategy:

• Own the platform product strategy:
  Define and execute the strategy for Lounge's growth platform — data hubs, messaging infrastructure, feed and content pipelines, automation services — and keep it aligned with the mission's charter, commercial goals, and the wider Zalando ecosystem.
• Deliver the autonomous-marketing engine:
  Own the product side of the mission's headline commitment — AI marketing agents for Paid, SEO, and CRM that plan, execute, and optimise campaigns in production — with the evaluation pipelines, guardrails, and incrementality measurement that prove their value beyond the demo.
• Build the zero-touch operational backbone:
  Drive campaign quality assurance from ~50% to fully automated — bots validating deep links, copy, and…