Engineering Manager - Observability & Reliability Engineering Obsession; x​/f​/m

Overview

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering.

As an Engineering Manager, your mission will be to lead the Reliability Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

• Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
• Create a culture of operational excellence, continuous improvement, and psychological safety within the team
• Conduct regular 1:1s, performance reviews, and career development conversations
• Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values

• Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
• Own the strategy and evolution of critical transversal services including Hashi Corp Vault and Terraform Enterprise
• Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
• Ensure alignment between team objectives and broader engineering and business goals
• Advocate for and allocate resources toward reducing technical debt and improving developer experience

• Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement
• Ensure high availability and reliability of transversal services that are critical to the entire engineering organization
• Lead postmortem reviews and drive systemic improvements to prevent recurring issues

• Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs
• Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization
• Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions
• Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices

Our solutions are built on a single fully cloud‑native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.

Our stack is composed of Rails, Type Script, Java, Python, Kotlin, Swift, and React Native. We leverage AI ethically across our products to empower patients and health professionals.

You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based).

You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams).

You have deep understanding of observability tooling and architecture (Fluent Bit, Open Telemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog).

You have experience with infrastructure as code (Terraform, Open Tofu) and secrets management systems (Vault, AWS Secrets Manager).

You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions.

• Have experience scaling SRE or platform teams in fast-growing, high-traffic environments
• Have background in designing and operating high-scale telemetry pipelines
• Have hands‑on experience with Hashi Corp Vault and Terraform Enterprise in production environments
• Have hands‑on experience…