Senior Software Engineer - Backend; Typescript​/Fastify); f​/x​/d

Join to apply for the Senior Software Engineer - Backend (Typescript/Fastify) (f/x/d) role at Konvo AI

This range is provided by Konvo AI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Konvo is changing how brands interact with their customers, disrupting how two of the largest industries in commerce work (support + marketing).

We empower eCommerce brands to build AI Agents that fully automate service conversations, while generating new marketing opportunities in the process.

Our unique position stands on two core beliefs:

• Customer Experience is being reimagined. The separation of support + marketing will disappear - leading to a new single category of tools, powered by AI.
• Support data is normally lost - until now. Konvo scans all conversations for actionable insights (i.e. purchase intent) as well as relevant data to be used later in marketing (birthdays, preferences, etc) by the same AI agents.

• Working on our core internal messaging platform
• Building out AI Skills for ecommerce use cases
• Creation of entirely new channels + integrating with existing support solutions
• Work on our marketing Broadcast platform as well as adding new channels
• Add new features/nodes to our canvas based flowbuilder engine
• Setting up our public API + internal events system
• Add on entire sections to our analytics around revenue, AI resolution rates and more

• Type Script across the board
• Backend:
  Fastify, Postgres / ScyllaDB / Redis, NATS
• Frontend:
  Vue + Vuetify, Vue Flow (Canvas)

• Joining a small team to heavily influence the product
• Exciting (and challenging) work, building the foundations of Konvo
• Work directly with the founders from our coworking space in the heart of Berlin
• Competitive package, we want you to have equity and share in Konvo's growth

Do you only meet some of the requirements?

We will prioritise experience and motivation over academic qualifications for this role. We are big believers that talent is not always reflected in formal credentials.

Konvo is an Equal Opportunity Employer. Decisions on hiring will not be influenced by race, color, religion, gender, nationality , disability status, neurodiversity, age, sexual orientation, gender identity, marital status, mental or physical disability.