Principal Developer & Platform Engineer

About Conductor:

Conductor is the leading enterprise AEO platform. Today’s top enterprise brands use Conductor to grow authority and visibility in both AI and traditional search engines. From tracking visibility in LLMs to real-time monitoring of technical site health and scaled AI content creation, Conductor provides a single source of truth that fuels digital growth—all from one platform.

Conductor is a mission-driven company with a commitment to innovation, customer success, and culture. For Conductor, success is improving the lives of everyone in our orbit—our customers, our customers' customers, our employee-owners, and our communities.

We are seeking a Principal Developer Experience & Platform Engineer to serve as a builder, systems thinker, and organizational technical leader. Application demands are rapidly evolving, and the line between human and AI-driven development is shifting. In this role, you will define the long-term technical vision for Developer Experience and platform engineering across Conductor—ensuring our systems are legible, reliable, and effortless to build on for both human engineers and autonomous software agents
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You will bridge deep distributed systems architecture with developer product thinking. Operating across team boundaries, you will solve high-leverage software and build-system bottlenecks, evolve our hybrid cloud and bare-metal platforms, and craft the golden paths, CLIs, APIs, and abstractions that allow our engineering teams to move from idea to production with maximum velocity and confidence.

• Define Strategy & Dev Ex Point of View: Set the multi-year technical roadmap for Developer Experience across build systems, CI/CD, deployment platforms, internal developer tooling, and agentic workflows. Apply a product mindset to internal platforms to treat software developers as your primary users.
• Architect Paved Roads & Developer Abstractions: Design, build, and maintain modern internal developer platforms, SDKs, CLIs, service templates, and APIs that make doing the right thing the easiest thing by default.
• Optimize Build Systems & CI/CD at Scale: Drive complex initiatives to reduce build and test times, optimize CI throughput across large codebases/monorepos, eliminate flaky tests, and ensure deployment orchestration is fast, safe, and easily reversible.
• Integrate Agentic & AI-Native Tooling: Design agent-safe developer interfaces and paved paths that allow LLM-driven workflows, AI coding agents, and human-in-the-loop automation to operate seamlessly within our build, test, and release cycles.
• Elevate System Reliability & Observability: Evolve our high-scale hybrid cloud, bare-metal infrastructure, terabyte-scale Elasticsearch clusters, and container orchestration platforms (Kubernetes). Drive SLOs, monitoring, and resilience patterns while maintaining enterprise-grade security.
• Technical Writing & Legibility: Own the internal documentation architecture and engineering standards. Ensure our platform, abstractions, and developer narratives remain clear, structured, and easy to navigate from an engineer’s first day to expert-level architecture.
• Uplevel & Mentor Engineering Leadership: Lead by example through clear code reviews, architectural guidance, and first-principles problem-solving. Mentor senior engineers and foster a collaborative, high-energy engineering culture.

• 15+ Years of Systems & Platform Engineering
  
  Experience:
  
  Proven track record of architecting, shipping, and owning large-scale distributed systems, cloud-native infrastructure, and developer-facing platforms in fast-moving environments.
• Deep Dev Ex & Tooling Passion: Experience building internal platforms, CLIs, SDKs, build…