Sales Operations Specialist

As a Sales Operations Specialist, you take ownership of the operational ecosystem for two sales teams in the Small & Mid Market segment. Your mission is to steer processes and drive performance.
You are the engine behind process quality and the central hub for information flow. Through your work, you create the foundation for sound decision‑making, efficient operations, and sustainable sales success.

This is a hybrid role, our office is located in Berlin-Charlottenburg. You report to the Senior Partner Manager.

• Lead high-impact projects: You independently identify opportunities for optimization and manage mid-sized initiatives end to end, from standardising training processes to implementing new tools.

• Drive operational excellence: You own the quality and consistency of core processes and ensure that data and workflows provide a reliable basis for informed decision‑making.

• Define and communicate standards: You act as the architect of our partner documentation and ensure that new processes, such as onboarding or campaigns, are clearly understood and applied in daily operations.

• Proactively manage interfaces: You serve as the primary point of contact for partner teams on complex operational topics and coordinate closely with internal stakeholders such as Sales Operations or Analytics.

• Ensure execution: You translate strategic discussions into concrete actions, track follow‑ups, and ensure consistent implementation.

• Strong communication skills: You are able to communicate complex topics clearly, in a structured and convincing way, and are fluent in German and bring good English skills.

• Sales & operations background: You have solid experience in sales, either directly in a sales role or in a sales‑related operations function, and understand the dynamics of sales teams as well as how to build effective, supportive processes.

• Project management skills: You enjoy actively driving projects, structuring tasks, managing timelines, and independently bringing initiatives to a successful conclusion.

• Strong execution and ownership: You do more than work through tasks, you proactively prioritise your area of responsibility and see initiatives through to completion.

• Analytical and strategic mindset: You think in terms of impact, value, and ROI, work in a data‑driven way, for example using Salesforce or comparable systems, and independently derive actionable recommendations.