Sales Operations Analyst

About the Role

Wrike’s Sales Strategy & Operations team enables efficient go‑to‑market execution through data, process discipline, and operational insight. This role supports sales planning and execution by delivering accurate reporting, maintaining high‑quality data, supporting forecasting and pipeline analysis, and partnering with stakeholders across the business to improve sales effectiveness and operational scale.

The Sales Strategy & Operations Analyst is an individual contributor role designed for a professional with 2–3 years of relevant experience in sales operations, revenue operations, business operations, or strategy. The position is well suited to a candidate who demonstrates analytical strength, attention to detail, sound communication skills, and a clear willingness to learn and grow in a fast‑paced SaaS environment.

• Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends.
• Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews.
• Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes.
• Maintain CRM data quality by identifying inconsistencies, supporting clean‑up activities, and helping improve reporting logic, field usage, and data governance practices.
• Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross‑functional initiatives.
• Contribute to territory planning, account analysis, sales productivity tracking, and ad‑hoc analytical requests as assigned by management.
• Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

• 2–3 years of professional experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Operations, or a related analytical role, preferably within a SaaS or technology company.
• Bachelor’s degree in Business, Finance, Economics, Analytics, Mathematics, or a related field, or equivalent practical experience.
• Proficiency in spreadsheet‑based analysis and experience creating business reports, dashboards, and data summaries for operational or commercial teams.
• Working knowledge of CRM systems, preferably Salesforce, including reporting structures, opportunity data, and data integrity requirements.
• Strong analytical and problem‑solving skills, with the ability to interpret data and translate findings into clear business insights.
• High attention to detail, strong organizational discipline, and the ability to manage multiple priorities with accuracy and consistency.
• Effective written and verbal communication skills, including the ability to present findings clearly to cross‑functional stakeholders.
• Demonstrated willingness to learn new tools, processes, and business concepts, with a growth‑oriented mindset.

• Experience supporting SaaS sales organizations through pipeline reviews, forecasting support, Q  preparation, territory analysis, or performance reporting.
• Familiarity with BI or visualization tools and comfort working with structured datasets in operational environments.
• Exposure to process improvement, workflow documentation, or systems enhancement projects.
• Foundational knowledge of SQL or related analytical tools.

This role is expected to work closely with Sales leadership and with cross‑functional partners across Finance, Marketing, Customer Success, and Business Systems to support planning, reporting, and execution. The role will typically report to a manager within Sales Strategy & Operations, Revenue Operations, or a comparable business operations function.

The successful candidate will join a team environment that values accountability, teamwork, and continuous improvement. Wrike publicly emphasizes a culture built around collaboration, creativity, and commitment, which should be reflected in how this role operates across stakeholder groups.