Senior Analyst, Provider Standardization – Strategic Initiatives

Responsibilities

• Lead and support projects related to provider standardization, provider experience, operational effectiveness, and data quality initiatives
• Manage initiative life cycles from intake through implementation, including requirements gathering, planning, execution, risk identification, stakeholder alignment, and sustainment activities
• Track initiative progress and communicate updates, risks, barriers, and recommendations to leadership and stakeholders
• Support execution of strategic initiatives and special projects as assigned
• Evaluate current workflows and operational processes to identify inefficiencies, manual work, bottlenecks, and improvement opportunities
• Support process mapping, root cause analysis, and development of future‑state workflows where appropriate
• Recommend improvements that improve accuracy, reduce turnaround times, enhance quality, and support scalable operations
• Analyze operational trends, stakeholder feedback, and business needs to identify improvement opportunities and support recommendations
• Partner with internal business teams, operational areas, and leadership to define objectives, requirements, risks, and expected outcomes for initiatives
• Facilitate discussions, drive follow‑ups, and maintain alignment across stakeholders throughout project execution
• Support change management activities associated with new processes, implementations, or operational changes
• Act as a liaison between operational teams, business partners, and supporting functions including reporting, technology, or implementation teams as needed
• Support monitoring of operational performance through existing dashboards, metrics, and reporting processes
• Help identify reporting gaps, business needs, and opportunities for improved visibility into operational performance
• Assist in development of presentations, status updates, and executive‑level summaries

• 3+ years experience supporting or leading projects, operational initiatives, or cross‑functional work efforts
• Demonstrated ability to organize ambiguous work, solve problems, and translate business needs into actionable plans
• Experience managing multiple priorities and coordinating work across stakeholders
• Strong analytical, communication, and organizational skills
• Experience using business tools such as Excel, PowerPoint, Visio, or similar applications
• Ability to work independently while driving initiatives forward with minimal oversight