Posted ago On-site Delivery Associate Product Manager, Agent AI L

Why Here?

As the world e29s pioneering local delivery platform, Delivery Hero delivers an amazing experience fast, easy, and to your door. The company operates in around 65 countries worldwide powered by tech and designed by people. This role sits within the Logistics Service team, where the mission focuses on increasing loyalty through amazing service experiences, tackling high-impact challenges that make last-mile delivery efficient, affordable, and sustainable.

As an Associate Product Manager, Agent AI at Delivery Hero, you will contribute to the end-to-end development of AI Agent skills by participating in pre-release QA and identifying enhancements for high-quality user experiences. You will conduct research and data analysis to identify journey friction while translating findings into actionable user stories and monitoring KPIs. Additionally, you will design and execute A/B tests on conversational flows to improve automation, user retention, and overall performance across global markets.