Strategy & Operations Manager - B2B2C

About Us

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GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform—including its own owned and operated global mobile core network, fully fledged in‑house developed eSIM technology, and an extensive portfolio of telecom licenses—1

GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide.

We serve many of the world's leading banks, enterprises, and digital‑first businesses, including neo‑banks, global fast‑moving consumer goods companies, travel leaders, and payment service providers. Today, 1

GLOBAL connects more than 70 million people and devices globally
, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.

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GLOBAL is a profitable, fast‑growing business. With full‑year revenues in 2025 exceeding US $200 million and profits of over US $25 million
, we generate strong cash flows to fund our growth allowing us to continuously invest in infrastructure, platform innovation, and global expansion. Recent years have marked a defining phase in our journey, with major enterprise and mass‑consumer client wins accelerating our evolution into a global mobile connectivity powerhouse, purpose‑built to enable consumer brands to enter and succeed with their own aspirations to offer telecommunications services to their clients.

Founded in 2022 by experienced technology entrepreneurs, Hakan Koçand Pyrros Koussios, 1

GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications
. We operate as a fully regulated Mobile Virtual Network Operator (MVNO) in 12 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world‑class R&D hubs in Lisbon, Berlin, and São Paulo, our team of close to 500 experts across 15 countries is united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence.

We are hiring a Strategy & Operations Manager to work closely with the Chief Marketing Officer, focused on scaling and ope rationalising our B2B2C business, where enterprise partners launch consumer‑facing mobile products powered by 1

GLOBAL
's platform.

This role sits at the centre of one of the company's highest‑priority growth areas. You will combine strategic thinking with hands‑on execution, ensuring that partner launches, commercial initiatives, and cross‑functional programmes move from plan to delivery with speed and precision.

You will operate at the intersection of commercial, product, finance, and legal, translating commercial negotiations into executable, scalable operational structures.

The right person for this role gets energy from making complex things work. You can zoom out to see the strategic picture and zoom in to fix the process that's slowing a product launch down. You're comfortable with ambiguity, decisive with incomplete information, and known for following through.

• Drive B2B2C operational execution. Own the operational rhythm of the B2B2C business, tracking partner launches, managing cross‑functional work streams, and making sure the right things are happening at the right time.
• Support the CMO on strategic priorities. Prepare materials for executive and board‑level audiences, support strategic planning cycles, and help translate high‑level goals into concrete action plans.
• Partner with Legal to drive contracting processes end to end. Coordinate redlines, manage timelines, and progress agreements to signature.
• Connect the dots across teams, serving as the coordination layer between product, commercial, legal, and external partners, ensuring alignment, unblocking issues, and keeping initiatives on track.
• Turn data into decisions. Through performance analysis, market insight, and structured problem‑solving.
• Build the playbooks. Document and systematise how the B2B2C business operates, from partner onboarding to product launch to commercial reporting, so that processes are repeatable, scalable, and do not depend on any single person.