Operational Resilience Expert (DORA)

About the opportunity

We are seeking an Operational Resilience Expert with DORA expertise to join our Outsourcing & Business Continuity Management team.

Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements.

This is an excellent opportunity for an ambitious professional to drive strategic expertise across business continuity and outsourcing management and to play a pivotal role in shaping our processes and mentoring our expanding team.

Our office is in Berlin, but we work in a hybrid work model.

• Lead the development, implementation, and maintenance of the Business Continuity Management and Crisis Management framework across all operations
• Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
• Manage complex business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies
• Support the implementation and integration of tooling related to BCM and CM
• Support the leads in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls
• Create training and awareness plans across the organization to build a strong resilience culture
• Highlight potential gaps and risks to senior leaders, committees, and governance forums with supporting KPIs on readiness, outcomes, and emerging risks
• Plan, manage, and conduct regular continuity testing (table-top exercises, simulations, recovery drills) and track remediation of gaps by the 1st LoD
• Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance
• Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning
• Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk
• Monitor regulatory and industry developments in operational resilience and adapt frameworks accordingly

• Bachelor’s or Master’s degree in Resilience, BCM, Business Administration, Risk Management, or other relevant areas in Business Continuity Management / Crisis Management / Operational Resilience
• 6+ years of professional experience (may include ICT Risk and Third Party Risk Management) gained in banking / financial services or consulting

• Good knowledge of relevant legal and regulatory requirements (e.g., MaRisk, BAIT, DORA) and common industry standards (e.g., ISO 22301)
• Strong analytical and conceptual skills, creativity, critical thinking, as well as the ability to identify problems and propose practical solutions
• Excellent communication skills on both technical and managerial level
• Good understanding of relevant legal and regulatory requirements and common industry standards
• Proven track record in project delivery and process ownership
• A proactive mindset, autonomous attitude, and a strong “get things done” approach
• Hands‑on approach and eagerness to tackle new topics, while demonstrating a quick grasp in conceptual project work and operational resilience topics
• Ability to translate regulatory requirements into actionable controls and processes
• Fluency in English is required, German is a plus

• Accelerate your career growth by joining one of Europe’s most talked about disruptors.