Senior Product Manager — Member Experience; F​/M​/X

At ablefy, we believe passion can turn into a career for anyone. With ablefy.io, we give coaches, consultants, creators, and entrepreneurs everything they need to build and sell digital products online — simply and efficiently. 70,000+ entrepreneurs already trust us to power their business.

Born in 2015, ablefy has grown into a true all-in-one solution — courses, memberships, payments, e-ticketing, and more. We take care of the hard stuff, so our users can focus on what truly matters: growing their business.

Today we're the #1 platform for coaches and creators in the DACH region — and we're not slowing down. That's where you come in.

Our mission; to build software that empowers everyone to start, run and grow a successful digital business - borderless, is supported by our high performance principles that are crucial to our success:

• Radical Collaboration
• Constructive confrontation
• Evolving expertise
• Empathetic leadership

You'll own the member experience across our Creator Suite: community, courses, and memberships in one product — everything a creator's members see, from the moment they buy to the reason they stay and retain.

This is a judgment-led role. Strategy, prioritisation, and the numbers are the core of it. What makes it different from a classic PM job is the ownership: you own the commercial impact of this area, not the roadmap that led to it. Decisions are backed by data you pulled and customer understanding you built yourself, and you keep iterating after launch rather than moving to the next thing.

The team is AI-first — modern stack, short cycles, and a process built to ship fast. AI also changes what gets built — what's worth improving, what needs rebuilding, and when the honest answer is to pivot. Every decision here starts with what's newly possible, not with what could be a little better.

• Set the direction for the member experience — who we serve, how we're different, what we build in which order.
• Stay in direct contact with creators and their members — calls, tickets, session recordings — and turn what you hear into specific product changes. Customer obsession here means the input is concrete enough to act on, not a sentiment everyone agrees with.
• Lead the go-to-market discussion for what you ship — positioning, packaging, and launch, with marketing, sales, and support aligned before release. You own the impact after launch, not the feature that shipped: adoption, the metric it was meant to move, and what you do when it doesn't.
• Manage stakeholders across the company: bring leadership into the strategy early, and keep everyone who touches the product current on what's changing and why.
• Own community and engagement: feed, rooms, notifications, mobile, member onboarding. Success is engagement that converts and retains, not activity for its own sake.
• Own courses, membership, and access as one product — content, community, and buying working together.
• Hold the quality bar for our AI features and the agents that follow: what good looks like, how it's measured, what the product does when it gets things wrong.
• Decide what gets rebuilt, what gets replaced by something that wasn't possible before, and what shouldn't exist anymore.
• Run discovery through prototypes, live tests, and betas — the result decides, not the loudest view.
• Own prioritisation, the no's with a reason behind them, and the product KPIs for this area.

Your core strength: product judgment

• 5+ years in product management on customer-facing products (B2C, B2B SaaS, or platform), including one you owned end to end — from an early version to a measurable result.
• Shaped a product strategy from market, competitor, and customer evidence, and won backing for it.
• Led a cross-functional team…