C2C Project & Process Specialist; m​/f​/d) CE

C2C Project & Process Specialist (m/f/d)

Location:

Region Central Europe (Austria, Czech Republic, Germany, Poland, Slovakia, Switzerland, Ukraine)

Temporary Position: 24 Months

• Coordinate and drive multiple Contract-to-Cash transformation initiatives across Central Europe.
• Develop project plans, track milestones, manage risks, and monitor project progress.
• Facilitate workshops with Finance, Operations, Sales, Shared Services, and other stakeholders.
• Analyze and document business processes, process landscapes, and operating models.
• Support the harmonization of Contract-to-Cash processes across countries and business units.
• Develop governance frameworks, KPI structures, reporting concepts, and management dashboards.
• Identify opportunities for automation, digitalization, and process simplification.
• Evaluate and support implementation of Artificial Intelligence and Business AI use cases.
• Coordinate cross-functional project teams and ensure stakeholder alignment.
• Prepare management presentations, business cases, and decision proposals.
• Perform root-cause analyses and support sustainable process improvements.

• Bachelor's or Master's degree in Business Administration, Finance, Business Process Management, Business Informatics, Information Systems, or a related field.
• Several years of experience in project management, process improvement, transformation, or Finance operations.
• Knowledge of Contract-to-Cash, Order-to-Cash, Shared Services, or Finance processes.
• Experience with process documentation and process modeling methodologies.
• Strong analytical and problem-solving skills.
• Affinity for digital technologies, automation, and AI applications.
• Experience with Microsoft 365, SharePoint, Power BI, and project management tools.
• Ability to work independently and manage multiple priorities simultaneously.
• Strong stakeholder management and workshop facilitation skills.
• Excellent English communication skills.
• German is highly desirable.
• Proactive, structured, and solution-oriented mindset.

Work on strategic transformation initiatives across Central Europe.

Gain direct exposure to senior Finance leadership.

Lead projects that improve governance, process efficiency, and digital capabilities.

Drive automation and AI adoption in a real business environment.

Build expertise in Finance Transformation, Shared Services, Process Excellence, and Digital Innovation.

Participate in an international and highly visible transformation journey.

Temporary 24-month assignment with significant impact and visibility.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities,…