Business Analyst - SAP BRIM

At DHL, we're not just moving parcels - we're connecting people and improving lives. As the world's leading logistics group, we combine innovation and a global mindset to create smarter, more connected supply chains.

With a presence in 220+ countries and territories, our teams embrace challenges, value teamwork, and deliver real impact every day.

If you're ready to shape the future of finance, join our Finance IT team as we roll out our new divisional billing platform, GRIP. We're looking for an SAP expert to help bring this solution to additional eCommerce markets.

The role sits at the intersection of business, finance, and IT, acting as a solution oriented Business Analyst / Functional Architect with responsibility for billing process design and SAP solution alignment.

It is not a pure documentation or configuration role - the focus is on functional design, business alignment, and delivery support.

• Translate business and finance requirements into robust SAP based billing and invoicing solutions
• Design and document future state billing processes (subscription, usage based, or complex billing models)
• Act as the functional bridge between business stakeholders, finance teams, and IT
• Support SAP implementation initiatives across:
  Requirements clarification, Functional solution design, User Acceptance Testing (UAT) coordination
• Facilitate workshops and align stakeholders on billing concepts and system capabilities
• Contribute to project tracking and delivery governance
• Support knowledge transfer and end user enablement where required

• 5-10 years of experience in SAP based billing, finance, or revenue related processes
• Strong functional understanding of:
  Billing and invoicing, Revenue or subscription models
• Experience working in SAP implementation or transformation programs
• Ability to design and document business and system processes, not just capture requirements
• Strong stakeholder communication skills across business and IT

You may come from one of the following backgrounds:

• SAP BRIM (Billing and Revenue Innovation Management)
• SAP FI CA / Finance / Billing
• SAP SD / Finance with strong billing or subscription model exposure

• You design scalable billing solutions that align business needs with SAP capabilities
• You bring clarity to complex billing and finance requirements
• You are trusted by stakeholders as a functional authority on billing processes
• You help ensure smooth testing, adoption, and overall delivery quality

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.