Consultant AI Transformation; D​/F​/M), DHL Data & AI

Creating value at DHL Group through data and AI innovation!

At DHL Data & AI, our primary objective is to design and deliver scalable AI solutions that create tangible business value across DHL Group. We work end-to-end, from small, fast Proof of Concepts that validate potential to fully deployed AI solutions built in close partnership with business and engineering teams. To support this, we continuously optimize our data and AI platforms to ensure secure, cost-efficient, and reliable foundations for our solutions.

Alongside this core focus, we also strengthen the organization through data governance, training, technology incubation, and community building. We are committed to scaling Data & AI capabilities sustainably and accelerating digitalization across DHL Group.

DHL Data & AI is a Global Business Service Line in DHL Group, focusing on leveraging data to create business value. We are a dynamic, innovative, and diverse team with approximately 100 talented professionals, including Data Engineers, Cloud Engineers, Dev Ops Engineers, Data Scientists, and Architects.

DHL Group is the leading mail and logistics service provider in the world. As one of the planet’s largest employers operating in over 220 countries and territories, we see the world differently.

As Consultant AI Transformation (d/f/m), you will help shape AI projects from problem framing to implementation by translating business needs into structured workplans and steering delivery together with D&A’s technical experts. You will work closely with stakeholders to ensure solutions are aligned with client needs and create tangible business value.

• Engage with business stakeholders to understand their challenges, facilitate workshops, support business development activities, and capture business needs and requirements.
• Translate business needs into clearly defined AI and data use cases, including objectives, expected value, priorities, and initial project plans.
• Collaborate closely with business stakeholders and technical teams throughout project delivery by providing business context, clarifying requirements, supporting alignment on scope and priorities, and tracking progress.
• Support implementation and adoption through clear stakeholder communication, rollout planning, and compelling project narratives.
• Contribute to internal standards, templates, and playbooks that strengthen the quality and scalability of AI delivery.
• Support broader transformation assignments, including board preparation, communication narratives, and steering materials for senior stakeholders.
• Contribute to the company’s growth by driving internal initiatives and supporting recruiting efforts.

• You have a strong academic and professional background.
• You demonstrate excellent analytical, conceptual, and communication skills.
• You have at least one year of experience in management consulting or a similarly strategic, project-based role, with hands‑on exposure to managing project modules or work streams and working directly with clients or senior stakeholders.
• You have a strong interest in AI and data topics and the ability to quickly build depth in unfamiliar subject areas.
• You are proactive, take ownership, and thrive in dynamic, fast-evolving environments.
• You are an open‑minded team player with a collaborative working style.
• You are fluent in English; international experience gained through work or studies is a plus.

At DHL Data & AI, we offer an array of benefits designed to support your professional growth and personal well-being. Here is what you can expect when you join our team:

• Comprehensive training programs,…