Logistics Operations Manager

Title:

Logistics Operations Manager

Location:

Remote in NY, NJ, PA, TX, IL and IN

Who we are:

Voted one of the Nation's Best and Brightest Companies to Work for, Kuraray America, Inc. (KAI) is a global leader in specialty chemical, fiber, and resin production. With top-of-the-line research and production facilities and a vast network of supplies from around the world, Kuraray leads the industry in specialty dental, fiber, resin, and elastomer products. Kuraray America is a wholly owned subsidiary of Kuraray Company, Ltd.

Based in Tokyo, Japan. Kuraray has operations in 32 countries and employs more than 12,000 employees, including over 800 in the United States.

Kuraray is building a better tomorrow, today. Our team members are dedicated to expanding our business with committed professionals who share essential values such as integrity, excellence, teamwork, and accountability.

As a part of Kuraray America, Inc., our team shares the advantages of working for the leader in specialty chemicals, resins, and fibers. Our international presence and resources allow us to be a world-leading innovator in the industries we service. Yet, despite our size, our people are more than just a number. As a new team member, you can expect to earn responsibility quickly.

Our commitment to our people is visible in our comprehensive benefits package. As a Kuraray team member, you will have the opportunity to enjoy competitive salaries and benefits, incentive opportunities, and an excellent work environment.

The Manager, Logistics Operations is responsible for overseeing the inbound movement, warehousing, fulfillment, and distribution of dental products across the U.S. distribution network. This role manages relationships with third-party logistics (3PL) providers, transportation partners, customs brokers, and other service providers to ensure products move efficiently, accurately, and reliably from receipt through final delivery.

This is a hands-on leadership role responsible for coordinating logistics activities, monitoring operational performance, resolving service issues, and driving continuous improvement across warehouse, fulfillment, inventory, and transportation operations.

The Manager develops and monitors key performance metrics, implements operational improvements, and partners with internal and external stakeholders to deliver high levels of customer service and operational efficiency.

• Manage relationships with third-party logistics (3PL) providers and oversee warehouse, inventory, and fulfillment operations to ensure accurate and timely product flow.
• Monitor logistics and fulfillment performance and ensure service level expectations are achieved.
• Resolve operational issues and coordinate corrective actions with internal stakeholders and external logistics partners.
• Maintain effective operational controls and support reliable fulfillment service for dealers and direct customers.
• Monitor operational inventory accuracy, cycle count results, lot control and inventory discrepancies in coordination with 3PL providers.

• Coordinate inbound logistics activities with freight forwarders, customs brokers, carriers, and receiving locations.
• Manage domestic and international transportation providers to ensure cost-effective and reliable product delivery.
• Monitor transportation performance, shipment visibility, and delivery execution.
• Identify and implement opportunities to improve transportation efficiency, service, and cost.

• Analyze logistics, fulfillment, inventory, and transportation performance to identify opportunities for improvement.
• Develop and maintain key…