IT-Service-Portfolio-Manager; m​/f​/x

Stellenbezeichnung: IT-Service-Portfolio-Manager (m/f/x)
Location: Illertissen

The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. This role focuses on managing and evolving the IT Service Portfolio to ensure strategic alignment, transparency, and efficiency in the delivery of IT services across the organisation.

The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment of the IT Service Portfolio, covering current, future and end-of-life services. The role ensures that the portfolio reflects business priorities, information security aspects, supports informed decision-making, and drives the evolution of our IT service landscape in line with corporate goals. In close cooperation with service owners, finance, information security, demand and catalogue management functions, the role fosters cross-functional collaboration and transparency across all levels of the organisation.

Key aspects of this role include standardised, secure, reusable IT service tailoring, as well as measurable IT service delivery in line with business criticality on a cross-functional, global scale.

Creating passion: your responsibilities

Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability

Ensuring transparency and consistency across current, future, and end-of-life IT services

Defining and governing service design principles, structures, and documentation standards

Collaborating closely with financial management, IT controlling, demand management, service implementation and operations

Supporting budgeting, cost allocation models and service pricing mechanisms

Providing KPI based regular IT service portfolio reporting (e.g. SLA compliance, utilization, financials, performance) and risk management

Driving the maturity of IT service management across the organization

Engaging with service owners, catalogue managers, and other portfolio stakeholders

Participating in regular meetings and workshops with adjacent departments such as service implementation and IT operation

Contributing your strengths: your qualifications

Several years of experience in IT Service Mgt., Application Lifecycle Mgt., Portfolio or Catalogue Mgt.

University degree in business informatics or a comparable field

Practical experience in IT Service Mgt. frameworks such as ITIL and COBITITIL Foundation certification (or higher), ideally complemented by COBIT certification

Strong analytical skills combined with a structured and quality-driven working style

Exceptional conceptual thinking and communication abilities

Experience in IT financial structures and service governance processes

Experience in the definition, negotiation and implementation of SLAs and further KPIsFluent English skills in written and spoken form (ideally C1 level), German is a plus

Our commitment to you: your benefits

As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities.

Become part of our strong team and get to know the Liebherr Group as a reliable partner. Our benefits:
An exciting opportunity to lead in the convergence of technology and business strategy, shaping the future

The opportunity to be a part of a global leader in innovation

A dynamic and supportive work environment with opportunities for personal and professional growth

Shaping and supporting meaningful change within our IT world

Attractive remuneration and social benefits

Flexible and hybrid working

Freedom for creative work Company pension scheme

Crisis-proof workplace

Individual development and training opportunities

Employee benefits & discounts

Bicycle leasing Healthy & regional catering Company health management

EGYM Wellpass Get your own impression of our Oberopfingen site:
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One Passion. Many Opportunities.

Das Unternehmen​ Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen. Standort Liebherr-IT Services GmbH St. Vitus 188457 Kirchdorf/Oberopfingen Deutschland (DE)
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