Platforms product lead

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.

We are looking for a strategic and hands‑on Platforms Product Lead (full‑time) to join ReDI School as soon as possible. In this role, you will own and continuously improve ReDI’s digital platforms, including our learning platform, mentoring platform, and Talent Pool, ensuring they reliably support learners, volunteers, and partners across Germany.

You will work closely with internal teams and external technical partners to translate needs into clear platform priorities, coordinate delivery, and ensure high‑quality, user‑centered digital experiences. The role combines product thinking, operational ownership, and cross‑team coordination.

Contract until December 2026 (with a high likelihood of extension).
Initiative application due to pending funding status
:
We expect to confirm the role by the beginning of January.
Location
:
Germany (NRW or Berlin preferred, hybrid).
Flexible working hours (occasional coordination outside standard hours may be required).
Salary Conditions
: TVöD E11.

The Platforms Product Lead strengthens ReDI School’s digital ecosystem by ensuring that our learning, mentoring, and career platforms are reliable, user‑centered, and impactful. Their mission is to translate the needs of learners, volunteers, and partners into well‑functioning digital products; coordinate high‑quality platform delivery with internal teams and external partners; and continuously improve user experience through data, feedback, and thoughtful product decisions.

They act as the bridge between educational goals, technical implementation, and user experience, creating digital environments where accessible education, empowerment, and long‑term impact can thrive.

• Roadmaps, Priorities & Cross‑Team Alignment
• Co‑define and maintain product roadmaps for the LMS, mentoring platform, Talent Pool, and AI‑powered features, based on organizational goals, user needs, and data.
• Help shape platform user journeys and ensure a consistent experience across systems.
• Align priorities across internal stakeholders and coordinate with external partners to plan delivery and timelines.
• Platform Setup, Customization & Quality
• Lead platform configuration: structure, templates, permissions, workflows, and overall setup.
• Coordinate quality assurance for updates and releases, ensuring platforms are reliable, accessible, and easy to use.
• Support roll‑outs and platform changes with clear documentation and smooth onboarding experiences.
• Daily Technical Operations & Partner Coordination
• Oversee platform monitoring, bug reporting, and technical health checks.
• Coordinate external development partners to ensure timely fixes, improvements, and stable operations.
• Identify technical risks early and ensure mitigation plans are in place.
• AI‑Enabled Learning Features
• Define user journeys and requirements for AI‑supported learning experiences.
• Coordinate testing and refinement of AI interactions to ensure usability, reliability, and responsible use.
• Coordinate deployments and quality testing with partners.
• Mentoring Platform & Talent Pool Ownership
• Lead feature improvements for the mentoring platform (ReDI Connect), focusing on user experience and smooth workflows.
• Improve data structures, user flows, and matching functionality in the Talent Pool.
• Ensure both platforms meet the needs of learners, mentors, and employers.
• User Feedback & Improvement Cycles
• Contribute to user research and feedback loops (surveys, interviews, usability checks), in close collaboration with program leads.
• Translate insights into platform improvements and partner delivery plans.
• Support improvements to onboarding and key user journeys.

• Proven…