D360 Forward Deployed Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Production implementation experience required. Builder mindset non-negotiable.

Salesforce is hiring Forward Deployed Engineers focused on Data 360, Salesforce’s real-time data engine that unifies data from any source. As a Forward Deployed Engineer, you will be a hands‑on Technical Builder who configures, builds, tests, and deploys Data 360 directly inside enterprise customer environments. You will turn approved solution designs and acceptance criteria into working implementations across ingestion, harmonization, identity, insights, activation, retrieval, security, and operational readiness.

Data 360 is also the data foundation for Agentforce - and grounding agents in accurate, real-time enterprise data is deep data engineering. You'll go further into RAG, vector search, MCP, and agent-to-agent integration than most data roles ever touch, because the agents are only as good as the layer you build. You'll work with in a delivery team that includes architects, deployment strategists, Agentforce FDEs, account teams, and customer technical teams.

Engagements may span a focused proof, production rollout, and stabilization. The common thread is real customer data, disciplined testing, and a supportable handoff. This is a hands‑on data and software engineering role. You will build in real enterprise customer environments - writing SQL, Python, and Apex; building ingestion pipelines; debugging identity resolution; and shipping working implementations from sandbox through production.

If you're looking for a purely declarative configuration role or a pure advisory role, this isn't it.

• Build in customer environments. Configure and develop directly in customer sandboxes and production - using Data 360 configuration, SQL, Apex, Flow, Python, the REST Query API, the Interaction SDK, Salesforce DX, CLI, Git, Data Kits, and deployment tooling as required - following security, change‑management, and release controls.
• Engineer the data layer. Build ingestion, harmonization, and identity resolution across batch and streaming sources. Materialize views of data optimized for specific application, analytical, and agentic workloads, tuning latency and cost tradeoffs to meet use‑case requirements. Work with customer data and AI teams to ensure implementations align with their existing strategies (e.g., data mesh, data fabric).
• Prove it works. Create representative test data and validate expected outcomes across happy paths, edge cases, access boundaries, hierarchy behavior, failure conditions, and customer‑scale volumes.
• Ground the agents. Design, build, and maintain the AI data integration layer - RAG (Retrieval‑Augmented Generation), vector databases, search indexes, and knowledge bases - that grounds Agentforce solutions in accurate, real‑time enterprise data.
• Orchestrate agent communication. Design and implement the protocols - including Model Context Protocol (MCP) and agent‑to‑agent…