Senior Product & UX Designer EMP; m​/f​/d) E. Drive Infrastructure

E.ON Drive Infrastructure (EDRI) is a pan-European market leading charge point operator owned by the

E.ON group. EDRI builds, owns, and operates public charging infrastructure for all types of electric vehicles. The company purpose is to build a sustainable world, by providing charging for everyone, everywhere.

The team currently employs more than 200 people and operates more than 9.000 public charging points across 11 European countries:
Austria, Czech Republic, Denmark, Germany, Hungary, Italy, Netherlands, Poland, Romania, Sweden, and the United Kingdom. Together with location partners EDRI will expand its network by installing 1,000 additional high power charging points per year.

You shape the digital customer experience of our international E-Mobility Provider (EMP) platform. You turn complex requirements into simple, intuitive, and consistent user experiences—from finding a charging point and starting a charging session to payment.
In doing so, you combine customer needs with business objectives and technical possibilities. You lead the product discovery and experience design process—from exploring problems and validating concepts to defining interaction principles and measuring outcomes and bring them to life with UI Designers within the development team.

• Shape the customer journey & experience of our digital products and ensure consistent interactions across the app and with other interfaces like our charging infrastructure

• Plan and conduct user interviews, usability tests, and research across countries, user groups, and charging situations

• Combine user research, product data, and Customer Service insights into concrete improvements

• Translate requirements into flows, information architectures, wireframes, and prototypes and validate ideas early

• Design intuitive interfaces considering accessibility, localization, and platform conventions

• Apply brand guidelines and build a reusable EMP design system with Development

• Clarify interactions with the Technical Product Owner and developers and support implementation, including error and exception states

• Review implemented features for design quality and usability and support QA with test criteria

• With Marketing & Growth, improve onboarding, activation, and recurring usage and evaluate impact through tests and data

• Embed user-centered practices and make research insights and design decisions accessible

• Use AI tools selectively for exploration, prototyping, and research synthesis while protecting quality and confidentiality

• You have several years of experience in digital product design and UI/UX design, ideally for mobile applications and transaction-oriented products – preferably in international context or mobility-related usecases

• Your portfolio demonstrates how you have investigated user problems, developed solutions, and supported their implementation and impact. Your own contribution and decisions are clearly evident

• You are proficient across the entire design process—from user research and concept development to interaction and interface design, handover, and implementation support

• You have practical experience with user interviews and usability testing and can select suitable methods for the question at hand

• You can make complex processes easy to understand and also consider error scenarios, limited connectivity, and different usage contexts

• You have built or further developed design systems and understand the requirements for reusable components and consistent interaction patterns

• You have strong knowledge of accessible design and designing for iOS and Android

• You can combine qualitative insights with quantitative product data and derive prioritized design actions

• You work…