Sales Solutions Engineer III Professional

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

This position involves contributing to Hashi Corp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at Hashi Corp, an IBM Company (Hashi Corp). Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the Hashi Corp solutions they’ve implemented.

As a Sr. Solutions Engineer at Hashi Corp, you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes.

In this role you will be expected to:

• Serve as Trusted Advisor:
  You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
• Exhibit Strong Communication
  
  Skills:
  
  You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills.
• Understand the Customer’s Journey:
  You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth.
• Prove Business Value:
  You will demonstrate the business value of Hashi Corp solutions in solving the customer’s business problems and driving their target outcomes.
• Contribute to Customer Success:
  You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions.
• Drive Expansion and Adoption:
  You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions.
• Partner with Cross-Functional Teams:
  You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
• Provide Authoritative Guidance:
  You will offer authoritative guidance on Dev Ops concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
• Maintain Technology Expertise:
  You will establish and maintain a deep understanding of the Hashi Corp portfolio, the partner ecosystem, and the competitive landscape.

None

Bachelor's Degree

• Experience:
  
  5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well.
• Technical Expertise:
  Proficiency in understanding concepts and technologies in Dev Ops, IT operations, security, cloud, microservices, containers, and scheduling platforms.
• Customer Engagement:
  Proven experience with implementing software products or solutions in large and dynamic enterprise companies.
• Communication
  
  Skills:
  
  Excellent…