Data Center Technician Trainee, Data Center Operations

Data Center Technician Trainee, Data Center Operations

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team as part of our Work-Based Learning Program (WBLP). Trainees will participate in our 12 months' work and training program in our Frankfurt-area Data Centers. This position will help ensure overall availability and reliability for our customers within our Data Centres in Frankfurt.

Once the training period is completed, employees have the opportunity to transition to full-time permanent employment.

You will collaborate with experienced Amazon Data Technicians; following them during hardware and network troubleshooting. You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). At all times you will be assisting an AWS experienced Data Technician.

• Hardware troubleshoot in servers which are not live with AWS Data Techs supervision
• Understand the importance to meet SLA’s against assigned trouble tickets
• Follow the AWS Data Techs during network troubleshooting
• Replace Media (SSD/HDD) according with AWS Data Tech guidance
• Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
• Interact with third party vendors & contractors who are working on site

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• High school or equivalent diploma
• Are 18 years of age or older

• Knowledge of computer hardware components and operating systems
• Work 40 hours/week, and overtime as required

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://(Sie können sich bewerben oder uns per E-Mail kontaktieren in dem Sie die untenstehende Online-Bewerbungsbox verwenden)

) to know more about how we collect, use and transfer the personal data of our candidates.

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