Field Application Scientist; m​/f​/d; DACH

Overview

CYTENA is a young and fast-growing high-tech company dedicated to developing automated high-precision lab instruments for the life science research and pharmaceutical industry. Its award-winning devices are used at prestigious academic and pharmaceutical labs around the world to automate workflows in numerous application areas, including stable cell line development, single-cell omics, high-throughput screening and drug discovery. Since 2019 CYTENA is part of the BICO Group.

BICO is the leading bio convergence company in the world, equipping hundreds of laboratories and thousands of scientists with cutting-edge life science technologies. By combining technologies such as robotics, artificial intelligence, computer science, and 3D bioprinting with biology, BICO enables customers to improve people's health and lives for the better. Our mission is: At CYTENA, we make the development of modern therapies faster, safer, and more affordable.

Are you a scientist who loves working hands-on with innovative technology and helping others succeed in their research? Join CYTENA as a Field Application Scientist (m/f/d) and become part of a team shaping the future of single cell sorting, liquid handling and cell line development across Central Europe.

This position requires 50-70% travel (travel is planned in advance).

• Supporting scientists across Germany, Austria, Switzerland, the Netherlands, Belgium, and neighboring countries with expert training and technical assistance.
• Performing on-site diagnostics, repairs, installations, and calibrations for CYTENA products and related products of the business unit.
• Providing remote and on-site technical support and training to ensure optimal product performance and customer satisfaction.
• Leading product demonstrations and workshops at customer sites, conferences, and trade shows to showcase CYTENA’s innovative technologies.
• Helping customers troubleshoot and optimize their workflows by offering tailored scientific advice aligned with their research goals.
• Collaborating closely with sales, product management, and service teams to share customer feedback and support strategic product development.
• Continuously expanding your knowledge of life science trends and technologies through training and cross-functional collaboration.

• MSc or PhD in Life Sciences, Biotechnology, Molecular Biology or a related field.
• Hands-on experience with laboratory instrumentation, ideally in cell biology, single-cell technologies or genomics.
• Willingness to travel across Central Europe (approx. 50–70%), primarily within the DACH region.
• Previous experience in a customer-facing or technical support role is a strong advantage.
• Strong communication skills with the ability to explain complex scientific concepts to diverse audiences.
• Proactive problem-solving mindset and a structured approach to troubleshooting and customer support.
• Ability to work independently, manage multiple tasks across different locations, and maintain detailed documentation.
• Confident in presenting to groups and leading training sessions or workshops.
• Fluent in English (spoken and written); additional languages such as German, Dutch or French are a strong plus.
• Good access to a major airport to support regional travel requirements.
• Familiarity with software tools used in lab instruments, data analysis or imaging.
• Comfortable using CRM systems and performing basic maintenance and repairs on CYTENA products and related instruments.

Joining CYTENA means being part of something big and shaping the future of medicine. We are a fast-growing life sciences company with award-winning products and a fun, cool team that is friendly and supportive.

• Agile start-up culture:
  We are a dynamic and…