Senior Quality Assurance Manager; m​/f​/d - SCAYLE - onsite

Senior Quality Assurance Manager (m/f/d) - SCAYLE - onsite in Hamburg or Berlin

• Full-time

SCAYLE is one of the fastest-growing enterprise commerce platforms worldwide, empowering leading B2C brands and retailers to create outstanding customer experiences with one unified backend.

Our headless and composable architecture follows an API‑first approach and is constantly extended with new features to stay ahead of industry standards. With a versatile tech stack including PIM, Shop‑Management, Checkout, and OMS, as well as advanced capabilities like internationalization, omnichannel, and marketplace enablement, SCAYLE offers everything modern commerce needs. Features such as Subscription, Search, Promotions, and frontend accelerators are combined in one powerful and flexible backend solution.

As part of the ABOUT YOU Group, SCAYLE unites a diverse team of experts from over 82 countries working in Hamburg, Berlin, and remotely across Europe. Global brands such as Manchester United, Deichmann, Fielmann, s.Oliver, FC Bayern, and Marc O’Polo trust SCAYLE to innovate and grow their businesses.

We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/f/d) to join our QA Team.

• Perform high‑quality manual testing across multiple client e‑commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout
• Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation
• Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences
• Take ownership of bug reports and tickets from clients, internal stakeholders, and end‑users, prioritizing them based on business impact and project timelines
• Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects
• Act as a quality advocate within cross‑functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements
• Coordinate testing efforts across parallel client projects to ensure the successful delivery of high‑quality features within agency timelines
• Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third‑party services
• Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications

• You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client‑facing environments
• Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies
• Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders
• Strong knowledge and experience with testing tools, particularly Test Rail, for efficient test management and comprehensive reporting
• Ability to quickly understand complex, custom‑built e‑commerce implementations and adapt testing approaches to different client architectures
• Experience working with agile methodologies in fast‑paced agency environments with multiple concurrent projects
• Passion for delivering innovative, client‑specific features quickly while maintaining the high reliability standards expected by premium brands
• Detail‑oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience
• Excellent communication skills for working directly with high‑profile clients and articulating technical issues clearly

• Experience with CI/CD pipelines (e.g., Git Lab CI) and integrating automated tests into deployment workflows
• Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e‑commerce
• Familiarity with web accessibility (a11y) standards and testing, particularly for compliance‑focused clients
• Previous experience in an…