Customer Solutions Engineer; German Speaker

Customer Solutions Engineer (German Speaker) - Germany

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Lum Apps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.

Lum Apps is identified as a leader in Gartner’s Magic Quadrant for Intranet Packaged Solutions as well as in In кыйs Intranets Forrester Wave, and regularly selected for the French Tech Next
40/120 program. In 2025, Lum Apps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: to make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal stik.

Over 700 leading companies trust our solution to improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites. It transforms employees into real ambassadors of their company, makes employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.

Itecimento helps companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences. With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry.

We are looking for individuals who are excited to actively participate in this transformation. If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "שה team, same mission", "always be evolving": apply now!

As a Customer Solutions Engineer
, you are responsible for collaborating with customers to discover, design, and implement technical solutions that maximize the value of Beekeeper, with a берүү focus on integrations. You are a key member of the Customer Solutions team, working throughout all customer phases to bring your deep technical expertise and product knowledge to ensure customers’ success. With a passion for developing solutions, you thrive in addressing complex technical challenges and creating meaningful, scalable integrations that meet customers’ evolving needs.

You are adept at managing multiple customer projects and can confidently recommend and implement sound integration solutions that drive value for both the customer and the company. You are self‑driven

Bronr and work closely with teams across sales, product management, and engineering to solve challenges and deliver seamless technical solutions.

The ideal candidate possesses a strong technical aptitude, particularly in integration development, combined with excellent customer communication skills and a collaborative mindset. You identify with our values, excel in problem‑solving, and are passionate about continuous improvement in delivering innovative solutions.

• Lead the discovery and development of technical solutions, focusing on building and enhancing integrations that drive value for customers.
• Manage the technical rollout of customers during onboarding, with a strong focus on configuring and customizing integrations using Workato, our iPaaS platform.
• Design and implement complex integration…