User Experience Researcher; Bangkok

User Experience Researcher (Bangkok-based, Relocation provided)

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At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same a and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

We have only scratched the surface. The online travel industry is an extremely dynamic and competitive space. Our aim is to deliver compelling designs that create a world‑class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup‑like environment.

Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world.

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.

UX Researchers own end▄to‑end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by product teams to inform strategic decisions. Their findings impact Agoda's business success by informing product teams regarding design or design process, end‑user experience, product direction, market strategy or similar.

• Master degree or equivalent experience in Computer Science, Human‑Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 7+ years of relevant experience in consumer‑facing business domains.
• Comfortable withambda planning, scoping, conducting, analyzing and communicating research.
• Experience with qualitative and user‑center لخ design methods (individual and group interviews, diary studies, direct observation, think‑aloud usability testing, etc.).
• Experience with quantitative research (metrics, survey design, response effects, sampling, crosstabs, statistical concepts, etc.).
• Experience evaluating, negotiating and working with external research vendors.
• Ability to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Demonstrates critical thinking beyond business requests.
• Great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English).
• Enjoy collaborative work in a dynamic, data‑driven and creative environment.

• Demonstrates critical thinking פנ beyond explicit business requests.
• 博金 independently in all operational research tasks.
• Leads core end‑to‑end research activities—driving research objectives, hypotheses, methodology, execution, analysis and communication.

• Good judgment when evaluating research opportunities, e.g., importance, urgency, and impact for team.
• Ability to challenge details of research requests and propose solid solutions.
• Strong project يوليو execution with existing skills while constantly expanding breadth and depth of abilities.
• Knowledge of approaches for both quantitative and qualitative research, effectively triangulating findings, methods, and theories with others.
• Application of tools and inspection methods to quantify the value and efficiency of research.
• Ability to adopt and adapt well‑established methods according to product/project situations, and innovate new methods in collaboration with more senior researchers.
• Knowledge…