Business Operations Executive; m​/f​/d

Business Operations Executive (m/f/d) Job Description We are Brooks. We are seeking a driven, highly organized, and business-minded Business Operations Executive (BOE) (m/f/d) to serve as the operating engine behind two of our Semiconductor Business Units — the Contamination Control Group (CCG) and our global Service organization. Ideally based in Germany, and positioned close to European operations, the field service organization, and customers, this role runs the management system that keeps the business on track: driving the operating cadence, enforcing execution discipline, making performance transparent, and holding the organization accountable to its commitments.

Because this role supports the Service business, it brings particular focus to field service performance, customer satisfaction and equipment uptime, and the readiness of our field service engineers. By establishing a disciplined operating system and a trusted view of performance, the BOE enables the Business Unit GM to make faster, better-informed decisions and stay focused on strategy, customers, and growth.

This is an outcomes-accountable role: the BOE is measured on the Business Units delivering their committed results, and drives the activities and discipline that make those outcomes happen — closely ensuring the Business Unit leaders and their functional partners deliver on what they are accountable and responsible for.

• Act as the accountability partner to the Business Unit General Managers — driving delivery of the business outcomes they own: P&L performance, the financial and non-financial commitments in the annual operating plan (AOP), and the multi-year strategic plan.
• Closely ensure the General Managers, and every function that serves the Business Units, build shared clarity around outcomes, responsibilities, and decision points— help teams align on what success looks like and maintain a consistent cadence for reviewing progress through tracked, owned, and measurable actions.
• Relentlessly drive the activities that produce business outcomes — forecast accuracy and demand-signal quality, product quality and delivery performance, design-in wins and bookings, gross margin, and program milestones — surfacing gaps early and driving them to resolution.
• Convert strategy and commitments into measurable objectives and key results (OKRs) with clear owners, and hold the organization accountable to delivering them.

• Own and run the recurring business management system for both Business Units, including (but not limited to) Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and program and phase-gate reviews — on a Europe-aligned calendar.
• Orchestrate the preparation and consolidation of leadership review materials — enforcing quality standards, timelines, and pre-read deadlines.
• Apply consistent standards across both Business Units so that every review meets the same bar for quality and rigor.

• Maintain dashboards and reporting that give leaders clear, data-driven visibility into business performance, including Service KPIs.
• Establish a consistent measurement system for objectives and key results (OKRs) and track progress against targets.
• Monitor leading indicators to identify risks and trends early — surfacing issues before they become misses.

• Track actions, decisions, and commitments to closure, ensuring every item has a clear owner and due date.
• Coach teams to bring structured problem-solving to every performance gap — a clear problem statement, root cause, and corrective action.
• Escalate risks and barriers promptly, and drive issues and decisions to timely…