Field Service Supervisor, DE

Field Service Supervisor, North Germany

Location:

Hannover, Germany | Bremen, Germany | Leipzig, Germany | Kassel, Germany

Workplace type:
Remote / Field-based

As Field Service Supervisor for Northern Germany, you will lead and develop our regional field service team, ensuring high‑quality on‑site service delivery and outstanding customer satisfaction. This is a visible leadership role within an international Med Tech organisation.

• Lead, coach and develop field service engineers across Northern Germany
• Ensure timely installation, maintenance and repair services
• Own service KPIs and drive continuous improvement
• Manage escalations and key customer relationships
• Partner closely with Sales & Marketing

• 5+ years of field service experience, including 2+ years in a leadership role
• Strong people leadership and problem‑solving skills
• Experience of Medical Devices industry in a Service role
• Fluent German and good English
• High flexibility and willingness to travel
• Right to work in Germany (no sponsorship required)

At Mindray, you’ll contribute to life‑saving medical technology used worldwide. We offer a collaborative, fast‑growing environment where leadership is valued, ideas are heard, and you can truly shape the impact of service excellence in healthcare.