Product Reliability Manager

• Build, maintain, and continuously optimize intelligent real-time monitoring and alerting systems
• Proactively monitor system performance to identify gradual degradation and sudden deviations at an early stage
• Continuously track the stability, uptime, and latency of external third-party integrations, such as payment providers and banking interfaces
• Conduct initial incident analyses and prepare structured, well-founded error data for developers and Product Managers
• Support rapid incident resolution processes
• Collect and prepare stability metrics such as uptime, errors, and latency
• Provide data-driven input for prioritizing maintenance work on the product roadmap

• Solid hands-on experience building stable live systems, ideally in complex IT or Fin Tech environments
• Experience analyzing system performance, latency, error logs, and anomalies
• Experience building meaningful dashboards and automated alerts
• Strong analytical skills and a structured approach to troubleshooting and incident triage
• Passion for proactive automated checks and the digitalization of operational system testing
• Confident communication at the interface between Product Management, Tech Ops, and Delivery teams
• Excellent written and spoken German and English

Demonstrates expertise in building and optimizing real-time monitoring systems, with a strong focus on system performance analysis, incident resolution, and effective communication across teams. Proficient in both German and English, facilitating collaboration in complex IT or Fin Tech environments.