Payment Operations Specialist

Payment Operations Specialist at PM-International AG

• Location:
  
  Only for applicants from Germany
• Language:
  German
  - Basic skills, English
  - Fluent
• Degree in Technical Informatics, Business Informatics, or a comparable qualification.
• Initial professional experience in international payments, ideally with a strong focus on e-commerce.
• Experience with JIRA, Confluence, and SQL is a strong advantage.
• Familiarity with payment providers, acquirers, and fraud prevention tools commonly used in e-commerce and online payments.
• Ability to prioritize and manage tasks in a dynamic environment with strong customer focus.
• Quick adaptability to new systems and payment solutions.
• Strong hands‑on mentality, solution orientation, and drive for excellence.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with business, IT, and external partners.
• Fluency in written and spoken English is mandatory to communicate with international colleagues and customers.

• Testing and monitoring e‑commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment‑related issues.
• Supporting and advising management in all matters related to payment methods.
• Assisting in the maintenance and optimization of in‑house online payment systems.
• Investigating and resolving any payment‑related issues in collaboration with internal teams and external partners.
• Liaising with IT development teams to improve and implement payment features, ensuring user stories are well defined for e‑commerce checkout flows as well as for internal payment systems.
• Producing technical documentation and providing guidance to internal stakeholders regarding payment processes.

Our entire IT team in Speyer currently consists of 30 colleagues. Our senior team members have been with us for over 10 years. The whole IT team is excited to have your support!

Die PM-International AG ist ein europäisches Familienunternehmen mit 30-jährigem Markterfolg im Vertrieb hochwertiger Produkte für Gesundheit, Fitness und Schönheit. Mit unseren selbstentwickelten Nahrungsergänzungs- und Kosmetikprodukten der Marke Fit Line® und Fit Line Skin® setzen wir bewusst auf das Premium-Segment sowie auf innovative Produktkonzepte. Als kontinuierlich expandierende, internationale Unternehmensgruppe sind wir rund um den Globus in mehr als 40 Ländern mit eigenen Niederlassungen vertreten und wurden für unsere Solidität, Finanzkraft, Mitarbeiterführung und unseren Innovationscharakter bereits mehrfach ausgezeichnet.

Zugleich ist die PM-International Gruppe Ausrüster vieler großer Sportverbände.

Click on "Apply" for details on the benefits, the team and the application process.