Principal AI Solutions Architect, Customer Success; EMEA)

Genesys Cloud Services, Inc. is seeking a Principal AI Solutions Architect in Customer Success for the EMEA region. You will bridge customer ambitions and AI transformation, shaping reference architectures, data flows, and implementation roadmaps across industries.

You will lead discovery, design, POC delivery, and governance, partnering with CX Advisors, Solution Consultants, and customer stakeholders to drive measurable business outcomes.

Consider building your career as a Principal AI Solutions Architect, Customer Success (EMEA) at Genesys Cloud Services, Inc.

Step into the Principal AI Solutions Architect, Customer Success (EMEA) role at Genesys Cloud Services, Inc. in Germany and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Germany.