Head of Client & Distribution Management, Germany; m​/f​/d

Permanent in Cologne, Germany

The Head of Client & Distribution Management, Germany provides strategic leadership and operational oversight of AXA XL’s client management, distribution, and related marketing activities in Germany. The role develops and executes integrated strategies for client retention, growth, and satisfaction, distribution partner development, and cross‑channel distribution. Acting as the primary interface among brokers, clients, and internal functions, the role drives innovative, value‑led solutions that support profitable growth and strengthen AXA XL’s market position in Germany.

The role leads team members and team leaders across Broker Distribution, Client Distribution, Distribution Analytics, and Marketing, as well as assistants and other roles within Client & Distribution Management.

• Develop and execute Germany’s Client & Distribution Management strategy in alignment with AXA XL’s global strategy, governance frameworks, and regional market conditions.
• Deliver an innovative, integrated, and client‑centric go‑to‑market strategy that captures market opportunities and builds long‑term partnerships.
• Lead segment‑specific distribution activities with brokers and other relevant channels, including MGAs.
• Continuously improve Client & Distribution Management processes to increase efficiency, share of wallet, and client and distribution partner satisfaction, supported by comprehensive client and distribution data.
• Ensure the effective implementation and execution of AXA XL’s growth initiatives.
• Design and implement sustainable, long‑term client and distribution partner management approaches.
• Implement cross‑segment strategies and continuously monitor sales pipelines in the CRM system, using data‑driven insights to steer market activity and sustainably improve conversion rates.
• Develop and execute the marketing plan to position AXA XL strategically in the German commercial and specialty insurance market, aligned with defined strategic and business objectives and informed by market conditions and trends.

• Lead team leaders and direct reports across Distribution and Marketing.
• Develop, coach, and manage team performance to sustain high engagement, professional capability, and delivery against objectives.
• Foster an inclusive culture of collaboration, innovation, and continuous improvement.
• Own resource planning and budget management for distribution and marketing activities in Germany.

• Build, expand, and maintain strategic, cross‑functional relationships with brokers and other partners, clients, internal functions (including Underwriting, Operations, Claims, and Risk Advisory), relevant suppliers and other AXA entities in Germany through ONE AXA.
• Represent AXA XL at industry events and conferences, engaging effectively with stakeholders at all levels.
• Collaborate closely with the international Chief Client & Distribution organization and relevant Client & Distribution teams across Northern Europe and the Business Unit APAC&Europe.

• Initiate and lead projects that enhance the client experience and improve distribution processes.
• Continuously assess market developments, client and distribution partner needs, and competitor activity to identify and implement innovative solutions.

You will report to the Country Manager, AXA XL Germany & Regional Manager, Northern Europe and you will have a dotted‑line report to the Chief Client & Distribution Officer, APAC & Europe.

We’re looking for someone who has these abilities and skills:

• University…