Marketing & Communications Manager

Your tasks

Objective of the role

• Support and strengthen ISCC’s communications and marketing activities by developing and executing strategic communication and email marketing initiatives
• combine creative communications work with strong expertise in email marketing and marketing automation
• further develop ISCC’s email marketing landscape, processes, and performance
• plan, create, and optimise content that effectively promotes ISCC’s certification and licensing schemes, events and trainings, while driving stakeholder engagement and supporting organisational growth through data‑driven email marketing

• Lead the strategic development and restructuring of ISCC’s email marketing activities and processes using Mailchimp
• Set up, manage, and continuously optimise audience structures, mailing lists, segmentation, tags, templates, and automations in Mailchimp
• Develop and implement a scalable newsletter marketing strategy tailored to different stakeholder groups and ISCC offerings
• Create and manage targeted email campaigns, newsletters, and automated email journeys
• Ensure compliant, consistent, and efficient use of email marketing tools and processes across the organisation
• Monitor, analyse, and report on email marketing KPIs
• Continuously optimise email marketing performance based on analytics, testing, and stakeholder feedback
• Collaborate with internal teams to improve stakeholder targeting, campaign relevance, and data quality

• Develop and implement communication plans and campaigns aligned with organisational priorities and business objectives
• Ensure balanced, strategic, and audience‑oriented coverage of ISCC‑related topics on the ISCC website
• Support and further develop ISCC’s overall communications and marketing strategy
• Identify and evaluate new communication opportunities, trends, and tools

• University degree in (online) marketing, communications, or similar
• At least 3 years postgraduate professional experience in relevant field (Online Marketing)
• Very good experience in email marketing, newsletter management, and marketing automations, ideally with Mailchimp
• Excellent English language skills as well as good German language skills (written and spoken)
• Excellent experience in digital communication tools
• Experience with CMS systems is an advantage
• Excellent service‑oriented mindset
• Excellent prioritising ability
• Very good project management skills

We are an international and diverse team of passionate and experienced experts, joining forces for a sustainable future. We believe that our team is our core asset and we support our people as best we can.

We are looking forward to your application and hope to welcome you to our team soon!

We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender or any other criteria that is not a professional qualification for an open position.