Direct Support Professional

Position Title: Direct Support Professional (DSP)
Department: Community-Based Services
FLSA Status: Non-Exempt

The Direct Support Professional (DSP) is a valued member of the clinical and program services team responsible for providing compassionate, person-centered support to individuals with intellectual, developmental, and behavioral health challenges. The DSP helps individuals achieve their highest level of independence, safety, wellness, and community participation while promoting dignity, respect, and personal growth.

Working collaboratively with an interdisciplinary team, the DSP provides direct care, skill development, medication administration, transportation, community integration, and support with daily living activities. This role is also responsible for fostering a safe, inclusive, and supportive environment where individuals can explore creative expression, build relationships, and work toward achieving their personal goals.

• Assist individuals with activities of daily living, including personal hygiene, toileting, dressing, meal assistance, housekeeping, and general program maintenance.
• Support individuals in maximizing independence, self-confidence, and quality of life.
• Encourage and model positive behaviors, hope, optimism, and self-advocacy.
• Provide supervision, guidance, and support to help individuals develop life, social, and adaptive skills.
• Maintain a safe, respectful, and supportive environment for all individuals served.

• Implement Individual Service Plans (ISPs), Individual Habilitation Plans (IHPs), and Behavior Support Plans (BSPs).
• Support individuals in achieving identified goals and desired outcomes.
• Teach and reinforce daily living, social, vocational, and community-based skills.
• Assist individuals in building meaningful relationships and becoming active participants in their communities.
• Facilitate structured group and individual activities that promote independence, social interaction, self-esteem, and personal growth.

• Support individuals in artistic, recreational, and community-based activities.
• Encourage creative expression through visual and performing arts programs.
• Facilitate activities such as drawing, painting, ceramics, printmaking, and other creative experiences.
• Assist with community outings, special events, and recreational programming.

• Administer medications and implement prescribed healthcare programs in accordance with agency policies and regulatory requirements.
• Monitor and report changes in health, behavior, and overall well-being.
• Ensure the safety and welfare of individuals both within the program and during community activities.
• Respond effectively to emergencies, health concerns, and crisis situations.
• Report suspected abuse, neglect, exploitation, or mistreatment in accordance with agency procedures and applicable regulations.

• Safely transport individuals to community activities, appointments, and agency-sponsored events.
• Operate agency or personal vehicles in compliance with applicable laws and organizational policies.
• Maintain required vehicle documentation, logs, and related records.

• Complete accurate and timely documentation, including:
  • Daily service notes
  • Goal and outcome tracking
  • Medication administration records
    
    Incident reports
  • Behavior support documentation
  • Seizure and health monitoring logs
  • Fire drill records
  • Vehicle logs and gas receipts
  • Consumer fund documentation
  • Electronic Health Record (EHR) entries
• Complete all required documentation before the end of each shift.
• Accurately record work hours using the agency's HRIS/timekeeping system.
• Maintain confidentiality of all consumer and agency information.
• Adhere to organizational policies, procedures, and ethical standards.

• Assist with meal preparation, shopping, leisure activities, housekeeping, and program maintenance.
• Support annual licensing reviews and regulatory compliance requirements.
• Attend required staff meetings, trainings, and professional development sessions.
• Complete competency-based training and annual training requirements, including CPR and First Aid certification.
• Work collaboratively with supervisors, program managers, lead DSPs, and interdisciplinary team members to ensure quality services.
• Assist with…