Head of Platform Operations; m​/f​/x

Head of Platform Operations (m/f/x)

Department: osapiens Hub

Employment Type: Permanent

Location: Mannheim

Reporting To: Jörg Bernauer

At osapiens, more than 550 talented minds unite around one mission: enabling sustainable growth for businesses worldwide. Founded in 2018 and headquartered in Mannheim, Germany, we have built the AI-driven osapiens HUB - a multi‑tenant platform hosting 26 enterprise‑grade solutions designed for cross‑company collaboration, automation, and compliance. With offices across Europe and the US, we are shaping the future of scalable and secure business technology.

As osapiens grows its platform and expands its partner ecosystem, the bridge between the core platform and the developers building on top of it becomes mission‑critical. This role owns that bridge: ensuring application teams and external partners have the tools, frameworks, documentation, and community support they need to build with confidence on the osapiens HUB. You directly shape how efficiently and consistently development happens across the organization and beyond.

This position follows a hybrid work model with a requirement to be in the office three times per week.

• Own the full tooling ecosystem between the application layer and the osapiens platform — including SDKs, integrations, and developer‑facing interfaces
• Lead framework groups and drive the evolution of osapiens‑native frameworks for internal and external developer use
• Establish and maintain structured feedback loops between application teams and platform engineering; translate developer needs into platform improvements
• Own osapiens' developer documentation, best practice library, and knowledge base — ensuring content is current, accessible, and high‑quality
• Build and manage all communication channels with external partners (developer portals, forums, newsletters) and cultivate an active osapiens developer community

• Background in Developer Relations, Platform Engineering, Technical Enablement, or a comparable role
• Deep understanding of modern software development processes, tool chains, and developer workflows
• Proven experience building and maintaining developer portals, documentation platforms, or knowledge bases
• Strong communicator: able to translate complex technical content for diverse audiences, internally and externally
• Structured, self‑directed working style with high standards for quality; fluent in both German and English

• A purpose‑driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast‑growing unicorn company
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco‑friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring work spaces in Mannheim and beyond