Head; f​/m​/d of Service Operations Controlling - Europe

Head (f/m/d) of Service Operations Controlling - Europe & Africa

As Head of Service Operations Controlling, you will have full responsibility for all controlling and reporting activities related to Europe and Africa Service Operations. This includes financial planning, forecasting, actual reporting, and analysis for multiple countries in Europe and Africa. You will directly lead a team of employees in Germany and coordinate with local business partner in the countries to ensure accurate and timely reporting & controlling.

In this position you are responsible to steer the operational day-to-day controlling activities for field service & tooling cost centers. You will act as a business partner to Service Operations leadership, providing in-depth financial analysis, preparing scenario models for strategic decisions, and assessing risks for ongoing and new projects. You will also drive the implementation of process standardization, automation, and digitalization initiatives (including AI).

• Team Leadership & Development:
  Manage a team of up to 8 employees in Germany and a network of local business partner in several countries. Define Roles & Responsibilities set clear performance targets, conduct regular 1:1s, organize team workshops, and oversee talent development.
• Financials Planning, Forecast and actual reporting of Order Entry, Revenue, Revenue Margin and Free Cash Flow for Service Operations internal business with New Unit, On-shore Projects and other Business Areas
• Financial Planning, Reporting & Analysis:
  Own the annual budget process, prepare monthly forecast and actual reporting for Service Operations cost centers, Headcount and Capex. Consolidate data from all countries, analyze cost variances, and recommend corrective actions. Prepare and present management reports, dashboards, and ad-hoc analyses for senior leadership.
• Ensure accurate tracking and operational management of all cost centers, collaborate with Service Operations Management and EU&AF Business Controlling
• Process Optimization & Digitalization:
  Map and standardize controlling processes across countries. Identify manual tasks and drive automation using SAP enhancements, RPA bots, and Power BI dashboards. Lead digitalization projects, including AI implementation for predictive analytics and reporting.
• Compliance & Internal Controls:
  Implement and monitor internal controls to ensure compliance with company policies, SOX requirements, and local regulations.

• Master’s degree in finance, Business Administration, Economics, or a comparable field, or equivalent qualification (e.g., Siemens commercial apprenticeship combined with extensive professional experience), with long-term, in-depth experience in Business Controlling or Finance, particularly in closing, forecasting, and financial planning activities.
• Experience in Finance / BC, Sales or Project Management in Gas Services or with one of the Gas Services Execution Units Central or Distributed is preferred with basic understanding of the underlying business models and technical Siemens Energy products and solutions.
• Proven leadership experience and ability to lead teams effectively in a matrix organization.
• Advanced experience in SAP and Siemens Energy reporting tools (e.g. Esprit, EPM+, SAC, Dash) and experience in data analytics and visualization tools (Tableau, Power BI, think‑cell etc., Alteryx).
• Business fluent in German and English, advanced analytic skills for financial KPI and advanced skills in Microsoft Excel and Microsoft PowerPoint with experience in preparing presentations for upper management level.
• High motivation in complex and fast changing situations and experience in work & communication across cross-disciplinary and international teams, with high level of integrity, business acumen, and results orientation with strong accountability and collaboration mindset (“One Team” approach).

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