Vice President of Revenue Operations

Location

Hybrid in Munich (minimum of 2-3 days a week from the office)

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise.

Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

We are seeking a strategic and results-driven Vice President of Revenue Operations to drive and lead operational excellence across all GTM functions, including marketing, business development, sales, customer success, and partnership teams.

This is a highly visible, cross-functional leadership role responsible for building the operational backbone that enables Usercentrics to scale efficiently and execute our GTM strategy globally.

As the leader of the Revenue Operations function, you will partner closely with the CCO, CMO and GTM leadership team to align processes, systems, and insights across the entire customer journey — from awareness to renewal — ensuring data-driven decision‑making, predictable revenue growth and strong alignment between Marketing and Commercial teams.

GTM Strategy and Leadership

• Partner closely with the CCO, CMO and GTM leadership (and future GTM Chief of Staff to CCO and CMO) to shape and execute the GTM strategy, aligning priorities across Marketing, Sales, Customer Success and Partnerships.
• Design, implement and evolve the end-to-end revenue architecture across PLG, PLS and SLG motions, spanning from demand generation, pipeline management, retention and expansion.
• Act as a strategic advisor to GTM leaders, translating strategic objectives into clear operational plans and measurable outcomes.
• Lead (or co‑lead with GTM CoS in the future) cross‑functional strategic initiatives that drive scalability, efficiency and growth.

• Build and continuously refine scalable GTM processes across demand, sales, customer and partner life cycles.
• Identify and eliminate friction points across the funnel to increase efficiency and conversion.
• Ensure strong cross‑functional alignment between Marketing, Sales, Customer Success and Partnerships through structured handoffs and governance frameworks.
• Establish a Center of Excellence for best practices in pipeline, account, customer and partner management.

• Lead the annual GTM planning process, covering revenue targets, headcount, capacity models and budget allocation in collaboration with FP&A, Data/BI and GTM leadership.
• Build robust forecasting and scenario planning frameworks to support strategic decision-making.
• Drive alignment of goals and KPIs across GTM teams, ensuring transparency and accountability.

• Oversee GTM enablement programs, ensuring all teams have the knowledge, tools and content to perform at scale.
• Develop and implement onboarding, skill development, and readiness programs tailored to GTM roles.
• Drive tool and system adoption, and optimize the impact of enablement on productivity and efficiency

• Own and evolve the GTM systems landscape — including CRM, marketing and sales automation and partner management tools, to enable scalability and efficiency.
• Integrate and align data across all GTM platforms to create a single source of truth for funnel performance and customer lifecycle visibility.
• Partner with Data/BI to deliver actionable insights and executive dashboards that drive data‑informed decisions across Marketing, Sales, Customer Success and Partnerships.
• Ensure operational excellence in data governance, accuracy and accessibility across all GTM functions.
• Oversee tool strategy and spend management, optimizing licenses, contracts, and technology ROI in partnership with Procurement.