Senior Services Executive

About the Team

The Services Exec team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workday’s services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.

Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, protecting Workday’s proven track record of customer happiness.

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for managing global businesses. As a Workday Services Executive for our Professional Services organisation, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Services team, working alongside the Workday Account Executives, driving Workday Subscription sales across Workday’s market segments.

You’ll use your experience with consulting sales and project delivery to help our customers put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a professional in Workday’s innovative deployment methodology. You will work closely with Workday Service Partners to help them plan successful projects and grow their business.

• Understand the competitive landscape and prospect needs so you can effectively position the value of Workday’s innovative deployment methodology and Professional Services.
• Present Workday Customer Services overview and conduct services discovery sessions.
• Build and validate Professional Services Proposals and high-level Project Plans.
• Cultivate mutually beneficial relationships with Workday Service Partners.
• Assess project team training needs for prospects and customers.
• Maintain accurate and timely prospect, pipeline, and service forecast data.
• Lead, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.
• Provide support for services activities and events.

• 5+ year experience leading Financial or ERP implementation projects – Financial systems, General Ledger, Accounts Payable, Accounts Receivable, Procurement, or comparable.
• 5+ years experience in Professional Services sales.

• Proven track record in running sophisticated services sales cycles from start to finish with successful service revenue and profitability attainment preferred.
• Understand and can optimally explain the benefits of cloud architecture.
• Qualification in Finance & Accounting desired.
• Solid understanding of vendors, products, and services in the Financials Enterprise Application space.
• Great presentation skills while participating in a fast-paced, sophisticated product and services sales cycle.
• Strong attention to detail and experience with commercial processes and tools, including RFP responses, project calculation and/or estimation tools, and scope description and/or contract documentation.
• Ability to travel up to 35%.
• Fluency in English and German is crucial.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.