IT Support Specialist

IT Support Specialist

A growing organization is seeking a highly motivated IT Support Specialist to join their team. The successful candidate will be responsible for day-to-day IT support, ensuring smooth operations and excellent service for internal users. The role involves flexible shifts to maintain optimal performance of IT systems and services.

• Fluent in German and English
• Experience in 1st and 2nd level IT support
• Strong knowledge of common operating systems (Windows, macOS) and network technologies
• Excellent communication skills and a friendly, professional demeanor

• Comprehensive onboarding and personalized training
• High potential for career growth
• Flexible work arrangements with core hours for work‑life balance
• Collaborative team environment within a dynamic, international setting

• Provide remote and on‑site support for hardware and software issues
• Troubleshoot system and network problems
• Diagnose and resolve hardware or software faults
• Respond promptly to support requests within agreed time frames
• Manage multiple open cases efficiently and prioritize tasks
• Test and evaluate new technologies for potential implementation

Mid‑Senior level

Full‑time

Information Technology

IT System Training and Support, IT Services and IT Consulting, and IT System Operations and Maintenance