Customer Manager – B2B Software Sales

Responsibilities

• You work closely with our (existing) customers every day.
• You cover the full spectrum: from targeted account development conversations to new customer meetings and providing technical support for urgent issues.
• You contribute to strategic customer expansion campaigns.
• You create and deliver (digital) trainings to best equip our customers with information on digitizing their procurement.
• You keep your finger on the pulse of our customers and collect their feedback as a basis for further development of our software.

• You have successfully completed commercial vocational training or a degree.
• You have up to 5 years of professional experience.
• You enjoy working with customers: from problem solving to consulting.
• You like finding solutions for customers and delve deeply into technical topics to do so.

• customer service
• problem solving
• consulting
• communication
• feedback collection
• strategic thinking
• training delivery
• technical support
• customer relationship management
• solution finding

• commercial vocational training
• degree