IT Service Desk Admin; f​/m​/d

How You’ll Impact

Proactive 1st Level Support. You are the first point of contact for all colleagues across our global offices. By working closely with your team, you ensure fast and solution‑oriented IT support, on‑site and remotely.

Reliable Client Management. You manage our client devices with precision, from Windows laptops to iOS smartphones. You handle rollouts, updates, and provide troubleshooting when needed, ensuring our IT runs smoothly every day.

Strong Office Infrastructure. You take ownership of maintaining our workplace and meeting room infrastructure, whether it’s hardware setup or audio‑visual systems.

Hands‑On Project Involvement. You contribute to change initiatives and project work, and optimise our internal IT environment.

Ownership of Key Processes. You take responsibility for recurring operational tasks such as managing internal ordering processes and asset tracking.

Empowered by Teamwork. You’ll join a dynamic and motivated IT team that values early responsibility and shared growth. Your ideas are welcome and your impact will be visible from day one.

Completed apprenticeship as an IT specialist in system integration or IT systems electronics technician, or relevant professional experience.

Proven experience in end‑user support, particularly in Windows environments. Experience with iOS devices is an advantage.

Conscientious and flexible working style. A strong sense of responsibility.

Enjoyment in supporting colleagues with professionalism, patience, and a service mindset.

Communication skills. Fluently in English and German.

• Regelmäßige Teamabende, Firmen- & Sportevents.
• Weiterentwicklung durch Trainings & Coachings.
• Umfangreiches Versicherungspaket.
• Employee Referral Programme.
• Frisch: so viel Obst, Kaffee, Tee & Wasser wie du brauchst.
• Kühlschrankmeeting:
  Jeden Freitag, um gemeinsam das Wochenende einzuläuten.