Senior Field Solution Engineer; m​/f​/d

Stellenbezeichnung: (Senior) Field Solution Engineer (m/f/d)
Your Mission

We are looking for a (Senior) Field Solution Engineer (m/f/d) with the ambition to ensure seamless technical commissioning of our automation solutions at customer sites, makingRob Co Europe's leading company for automation solutions in the SMB sector. With over €50 million in funding from renowned VCs such as Sequoia Capital and Lightspeed, as well as top-tier business angels like Daniel Dines and Torsten Reil, we are well-positioned to realize our vision.

Your Responsibilities Include:

• On-Site Commissioning: You will install and commission our automation solutions directly at customer locations, seamlessly integrating them into existing processes, and you will be traveling throughout Germany to tackle technical challenges on-site.
• Project Management: You will plan, coordinate, and document customer projects from the initial concept idea to successful commissioning.
• Customer Orientation:
  You will understand the specific requirements of our customers and translate these into simple, robust automation solutions.
• Customer Support: You will carry out the setup of automation systems on-site at customer locations, including training and final acceptance, and you will assist with commissioning and troubleshooting any issues that arise.
• Documentation:
  You will create system documentation, operating manuals, and test protocols.
• Construction Work:
  You will be responsible for the 3D printing of components according to specified drawings.
• Technological Innovation: By providing continuous feedback to our hardware and software teams, you will contribute to the improvement of our robotic technology.
• Development and Testing: In our robotics laboratory in Munich, you will conduct tests and prototype new solutions and actively work on advancing our technologies.

Your Profile

• You have a technical education/degree related to automation technology, such as mechanical engineering, electrical engineering, robotics, or an equivalent qualification.
• You enjoy regular travel for commissioningand customer support.
• You have some experience in the commissioning of automation solutions or comparably complex products.
• The success of our customers motivates and drives you.
• You solve problems pragmatically, adhering to existing standards or initiating new guidelines.
• You enjoy collaborating with other functions such as sales and supply chain.
• Your work style is structured, and you document knowledge clearly and understandably.
• You reflect on feedback constructively and implement it into improvements.
• You possess good German and English language skills.

Why us?

• Work with us on groundbreaking technology in software-defined modular robotics and pioneer solutions to address the skills shortage in the industry.
• Diverse, responsible, and independent work in a dynamic startup environment.
• Flat hierarchies with an open and direct feedback culture, including 360° development feedback aimed at holistic professional growth.
• Train nationwide in over 7,200 partner studios for only €30 a month with your subsidized Wellpass membership.
• Regular team events (game nights, ski trips, and much more) - teamwork makes the dream work!

Do you share our passion for our groundbreaking robotic technology and want to be part of our dynamic growth? You will carry out your own projects, implement innovative solutions, and be recognized for your successes! #J-18808-Ljbffr