Senior Value Engineer - Scale Team

Value Engineering Posted August 1, 2026 at 2:55 AM

Company

Celonis

Location

Type

Full-time

Commensurate with experience

• Proven experience in client-facing SaaS roles
• Strong understanding of business process optimization and value realization
• Demonstrated ability to build relationships with senior stakeholders
• Experience driving software adoption and mitigating churn
• Excellent communication and presentation skills
• Strategic mindset
• Familiarity with AI/ML concepts
• Ability to work collaboratively
• Experience in coaching and enabling customers.

Celonis stands as the global leader in Process Intelligence, pioneering Process Mining technology and ranking among the world’s fastest-growing enterprise SaaS companies. We are changemakers, consistently pushing the boundaries of what's possible through heavy investment in advanced AI capabilities, particularly our Process Intelligence Graph. This enables us to transform data insights into immediate, actionable business strategies. Our mission is clear: unlock global productivity and sustainability by placing intelligence at the core of every business process, making processes work more effectively for people, companies, and the planet.

As a Senior Value Engineer within our crucial Scale team, you will operate as a trusted advisor, driving significant value, adoption, and customer success across a dynamic portfolio of accounts. This role is pivotal in strengthening customer engagement and ensuring long-term success with the cutting‑edge Celonis Process Intelligence Platform. You will be instrumental in building scalable engagement strategies, managing critical customer touchpoints, proactively identifying expansion opportunities, and mitigating renewal risks, all while cultivating robust relationships with partners and driving consistent value realization.

You will play a key role in empowering our customers to achieve their strategic objectives and unlock substantial value through the Celonis platform. Collaborating closely with regional partners and customers, you'll provide the essential guidance and tools necessary for their sustained market success. Your expertise will be vital in coordinating account activities, establishing structured governance at both account and portfolio levels, and fostering strong, value-driven relationships.

This highly collaborative position leverages the integration of AI solutions into daily operations to drive efficient, scalable portfolio management, ensuring innovative solutions and exceptional value delivery at scale.

• Serve as a trusted advisor to customers and partners, driving successful adoption and value realization across a portfolio of accounts.
• Establish robust Centres of Excellence (CoEs) and coach customers on best practices for leveraging the Celonis Process Intelligence Platform.
• Build and execute scalable engagement strategies to foster customer self-sufficiency and long-term success.
• Manage critical customer touchpoints, proactively identifying and addressing potential risks and opportunities.
• Identify and cultivate expansion opportunities within existing accounts to deepen Celonis's impact.
• Mitigate renewal risks by consistently demonstrating value and strengthening customer relationships.
• Collaborate closely with internal teams, partners, and customers to provide innovative solutions and manage escalations effectively.
• Drive the coordination of account activities and establish structured governance at both account and portfolio levels.
• Foster strong partner relationships and ensure consistent value realization across the entire customer base.
• Integrate AI solutions into daily operations to enhance efficiency and scalability in portfolio management.

• Proven experience (e.g., 5+ years) in a client-facing role such as Value Engineering, Customer Success, Management Consulting, or a similar strategic advisory position within enterprise SaaS.
• Strong understanding of business process optimization, value realization frameworks, and change management principles.
• Demonstrated ability to build and maintain strong relationships with senior business stakeholders and partners.
• Experience in driving software adoption, identifying expansion opportunities, and mitigating churn risk across a portfolio of accounts.
• Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical and business concepts clearly.
• Strategic mindset with a proven track record of developing and executing scalable engagement strategies.
• Familiarity with AI/ML concepts and their practical application in business process improvement is highly desirable.
• Ability to work collaboratively in a fast-paced, cross‑functional environment.
• Experience in coaching and enabling customers to achieve self-sufficiency and establish internal Centers of Excellence.