Associate Account Manager, AVS

Job :  | Amazon EU SARL (Germany Branch) - D70

At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. AVS is a paid B2B service that aims at helping strategic brands partner with Amazon to grow their business. As an Associate Account Manager (internally referred to as Brand Specialist), you will gain 360-degree exposure to all areas of e-commerce from local to Pan-EU level, owning the relationship with your brand and structuring with them both a short- and long-term strategy oriented at brand’s growth and Customer Satisfaction.

You will own your vendors' annual business plans (Vendor Growth Plans), using data-driven insights to build customer‑centric strategies that create value for both end customers and your vendor partners. You will act as a trusted advisor to your vendors, providing guidance on selection, promotional activities, and growth strategies. You will monitor and work on success metrics daily, and ensure the brand’s experience of the AVS demonstrates our customer obsession.

Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.

• Analyze business performance, identify trends, and translate data into actionable insights to improve overall business performance. Leverage these insights to build strategic, customer‑centric recommendations using Amazon programs (e.g., Amazon Freight) to drive long‑term benefits.
• Drive local and EU supply‑chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our Fulfilment Centre.
• Provide recommendations for the brand’s marketing and advertising campaigns to promote new products, increase traffic, and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day and drive brand campaigns with your vendors while working closely with Amazon Advertising to explore further marketing opportunities.
• Help grow selection by managing the launch of new products and improving discoverability. Identify product gaps, onboard the new products, be responsible for the ramp‑up of these products, and improve the end‑customer experience on Amazon through activities such as Walk The Store sessions, competitor benchmarking, and creating enhanced content on detail pages.

We’re a diverse team of Brand Specialists spread across Europe, united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders, we maintain strong local connections. Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing, celebrate successes together, and support each other’s growth. Despite working on complex business challenges, we maintain a balanced and inclusive atmosphere where diverse perspectives are valued and lasting connections are formed.

• Bachelor’s degree in a relevant field or equivalent work experience
• Knowledge of Microsoft Office including PowerPoint, Excel, and Word
• Experience working in an external client‑facing environment
• Fluent written and verbal communication in local language and English (both minimum C1 level)

• Can work proactively and independently, meet deadlines, and deliver on projects and tasks
• Experience building and cultivating relationships with internal and external stakeholders
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience conducting sophisticated and creative analysis of complex data and translating the results into actionable deliverables, messages, and presentations
• Speak, write, and read fluently in French, Spanish, German or Italian
• Previous experience in e‑commerce, retail, FMCG, or a client/vendor‑facing environment
• Demonstrated curiosity and willingness to learn new…