Experience Associate Advisor

Meet Unit4 . With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose:
Improve how people work by focusing on what truly matters
.— A powerful statement that enables different priorities for different people.

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

People are at the heart of our organization and building an extraordinary culture is foundational to our success. To ensure that our people can focus on meaningful and inspiring work we are in the middle of People Experience transformation. Transformation that is digitizing and automating our people processes to further enhance the employee experience and performance of our people.

Do you put people first and are you ready to make an impact?

We are looking for a People Experience Associate Advisor to join our Shared Service Center (SSC) in Portugal, Lisbon. As a People Experience Associate Advisor you play an important part our transformation and the delivery of extraordinary people services to employees working at Unit4 all over the world.

As a People Experience Associate Advisor you will report into the People Experience Advisor Team Lead and work closely with People Experience managers, consultants and employees globally. You drive operational excellence, through technology, automation and consistency across all regions.

• Manage the Employee Lifecycle processes (Onboarding, Employment documentation, Contract management, Time and Attendance management, Benefits, Offboarding)
• Provide assistance and guidance to employees and managers on policies, processes, systems and tools.
• Employee data and document administration ensuring accurate people data and compliance;
• Manage competing priorities in order to meet KPIs, SLAs and meet the needs of stakeholders;
• Deliver great employee experience with high levels of service, accuracy and timeliness.
• Prepare and update related processes and documentation.

Next to your day-to-day activities you will assist the People Experience transformation and have the opportunity to participate in projects and you will be continuously looking to improve the People Experience function with everything you do.

We’re looking for people with the attitude to learn and grow. Great people who want to be part of great teams. Someone who is excited to work in People Experience and truly wants to create an extraordinary experience for our employees. So even if you don't meet all of these requirements, please apply anyway.

• You have a Bachelor’s degree in HR, Psychology or similar
• You have up to 1yearof experience in HR or in an Administrative/Customer Support role
• You have a customer-centric mindset with a depth of thinking about positively impacting our people’s experience
• You are aware to cultural differences working in an international environment
• You are fluent (written and verbal) in English and Portuguese. Additional languages are a plus (Spanish, French, German)
• You have good knowledge of MS Office and, preferably, knowledge in an ERP or HCM system
• You have attention to detail and can process high volumes of work at an exceptional standard
• You are process and system focused, with a passion for efficiency and simplification
• You take initiative and manage priorities

Join Unit4, and not only will you be part of one of the most exciting journeys in the Cloud ERP software space, but you can also shape your career, your way. We are founded on trust, ambition, and wellbeing. These three principles guide us in creating a people-centric environment, which means providing the right tools for our teams to achieve their best work.

We know how you work best is personal, we invest in ownership and flexibility allowing you to create a work-life fusion that…