Dispatcher​/Lancement - M​/F

Do you wish to join a team where your work really matters and every effort can help you grow?

Publiée le 28/08/2026

At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, hands-on experience matters, even the CEO pushes trolleys.

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering "Unlimited" spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

• Number of employees: 200
• Main activities:
  Catering - Production of meals for more than 250 flights per week.
• Key clients:
  United, Egypt Air, Saudia Airlines, etc.

• Ensure the accurate and efficient transmission of information regarding production programs and flight schedules to relevant departments using dedicated computer software.
• Input all necessary data into the system upon receiving client orders.
• Confirm flight schedules for the following day and make any necessary changes for the day of operations.
• Review and verify delivery notes to ensure accuracy and compliance.
• Perform daily reconciliation between client software (e.g. Airvision) and Winrest systems to ensure accurate invoicing.
• Coordinate communication between Production, Dispatch, Transportation and Airline Representatives to ensure smooth operational flow.
• Ensure timely communication of last-minute flight changes, aircraft swaps, delays, and special customer requests.
• Responsible for printing and verifying flight labels, ensuring all quantities and item details correspond correctly to the flight requirements.
• Carry out any other reasonable duties assigned by management.

• Monitor flight departures and ensure all catering operations are completed within scheduled timelines.
• Oversee key allocation procedures, vehicle cleanliness, and completion of daily vehicle inspections.
• Supervise and support operational teams when delegated by management.
• Maintain strong business relationships with airline clients, ensuring smooth communication and operational efficiency.
• Prepare and submit incident and delay reports in accordance with company procedures.
• Support operational continuity and assist in resolving day-to-day operational challenges.

• Inform your manager of any anomalies or operational issues.
• Collaborate effectively with colleagues to ensure strong team cohesion and operational efficiency.
• Maintain a clean and organized workplace.
• Comply with all safety, security, and operational procedures.
• Comply with and promote company policies and procedures.
• Respect and safeguard Company and Customer products, equipment, and materials.
• Provide operational support and cover for colleagues when required.
• Carry out any other reasonable duties assigned by management.

• Follow Group hygiene and safety regulations, HACCP standards, and company procedures at all times.
• Apply hygiene and food safety practices in line with HACCP and internal standards.
• Handle, store, and transport food products correctly, ensuring full traceability.
• Wear required personal protective equipment (PPE) correctly at all times.
• Follow company allergen procedures and ensure safe handling of allergen-controlled products.
• Use company equipment according to instructions and report any defects or issues immediately.
• Follow all company and customer-specific procedures and instructions.